Tips to help you succeed

People use Text-Em-All to deliver important text messages to their contact groups. In some cases, these messages are just announcements or alerts that don't require a reply. However, messages can also be used to engage contacts.

Notifications are a great way to help manage replies and incoming text messages.

How it works

Within the Notifications page of your account, you can set up, pause, resume, or remove a notification.

You can choose to receive notifications via email or text. Choose how often you’d like to receive these notifications and during which days and times.

Did you know Text-Em-All gives customers the ability to create sub-users within an account at no additional cost?

This is the most effective and secure way for your entire organization to utilize Text-Em-All’s messaging software.

How it works

Add additional users to create sub-accounts for your teammates so they can each have their own individual usernames and passwords.

Our data shows that customers who use personalization in their text messages are able to communicate more effectively to their recipients, increasing engagement and response rates.

How it works

When setting up your message, use the “personalization” option to add contacts’ first names, last names, notes, or other custom data to each message.

Occasionally, text numbers can be blocked by carriers when they suspect the number is sending spam or unwanted messages.

While you can’t be 100% sure your number won’t be blocked, there are some best practices you can follow to minimize the chances of this happening.

How it works

	Clearly state your audience (i.e. employees, members) in your message.
	Avoid using URL shorteners like bit.ly or tinyURL
	Don’t include a callback number that’s different from the number you’re sending the message from
	Minimize usage of all caps and excessive punctuation (e.g. THANKS, ASAP, @, %, !!!, ???)

Should your number be blocked, Text-Em-All has processes in place to get you back up and running again as soon as possible.

Did you know Text-Em-All provides detailed delivery results for your text broadcasts?

Use these results to quickly understand if your messages were delivered, rejected for spam, sent to unreachable phones, sent to the carrier but not to the handset, and more.

How it works

After sending a broadcast, our system will collect the results of each message from the end carrier (e.g. AT&T, Verizon). You can use these results to improve future broadcasts.

When it comes to communicating in the digital world, a picture is worth a thousand words.

Send pictures to your contacts to communicate important information, capture people’s attention, or just add some personality to your messages.

How it works

Text-Em-All users are able to send outbound MMS images as .JPG or .PNG attachments in broadcasts or from within conversations.