VOICE & TEXT SURVEYS
Gather information through text surveys
Gain insight, collect feedback, and make it easy for your contacts to respond to your questions through text surveys and polls.
Get started for free. No credit card required.
Here are some good use cases:
Collect RSVPs for events and meetings
Find volunteers for services opportunities
Confirm appointments and reduce no-shows
Fill open shifts and confirm shift attendance
Gain customer feedback about their experience with a product or service
Schedule interviews with qualified candidates
Instantly broadcast messages to your entire list
Broadcast your message to everyone on your list in just a few minutes. Choose a voice/text/combo message, the type of message (survey or announcement), schedule for now or later, add your contacts, create your message, and send.
Add your contacts, and let us do the rest
We offer a few different ways to add contacts to your account. You can add contacts to a broadcast or upload and manage contacts and groups to use when needed. We’ll automatically identify textable numbers, and show you any number that can’t receive a text.
Engage contacts with 2-way text conversations
Continue the conversation when individuals reply to your broadcasts with two-way texting. Answer questions, provide more details, and improve customer satisfaction by responding to contacts who reply to your broadcast.
Understand results with detailed analytics & reporting
See exactly who answered, who received a voicemail, and whose numbers aren’t working anymore. All survey results will be compiled automatically into an easy-to-understand graph. We also provide detailed reports on billing history, usage, opt-outs, phone number history, credit balance, and text activity.
Keep your message short
Your text survey should be short and to the point. If the text message survey is too long, there's a more significant possibility that your contact will skim the message and miss the fact that they should respond to your message with an answer.
Provide clear instructions
When you send surveys, be sure to include clear instructions on how to complete the survey and how the responses will be used. Clear instructions lead to more accurate data and increased response rates and make the process more enjoyable for your users.
Follow up with respondents
If a contact responds to your survey, following up with them after their response will increase the likelihood that they will respond next time. They might think their answer does not matter if they do not receive a response. You can create survey auto-replies in your Text-Em-All account to help you streamline this process.
Starter
Best for users who want to evaluate the service. Start with a free account and upgrade to Credits or Monthly later.
Get started
FREE
includes 25 free credits
Credits
Great for senders who reach changing contacts each month with occasional or high-volume messages.
For just
5¢-9¢
per credit
Monthly
Great for senders who reach the same contact group(s) each month and want predictable billing.
Starting from
$10
per month
Ready to send some important surveys?
