| Credits | Monthly | Competitors | |
|---|---|---|---|
| Pricing |
as low as per/credit |
starting at per/month |
starting at per/month |
| Text Messaging | |||
| Text Broadcast (1-to-many) | |||
| 2-Way Texting (1-to-1) | |||
| Registration Fees Your text number must be registered due to new requirements and many competitors are charging these costs to customers. |
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| Carrier Surcharges Mobile carriers have begun charging additional fees for text messages and many competitors pass these on to customers. |
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| Message Length For credits, each 160-character segment costs 1 credit. For monthly, you can send up to 320 characters as often as you want. |
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| Additional Text Numbers We provide a local text number with every account. You can add numbers at any time at zero additional cost. |
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| Inbound Messages | |||
| Custom Fields | |||
| Text Templates | |||
| Text Surveys | |||
| Auto-Replies | |||
| SMS Keywords | |||
| MMS (images) | |||
| Delivery Details | |||
| Labels | |||
| Voice Messaging | |||
| Voice Broadcast (1-to-many) | |||
| Combo Broadcast (voice & text) | |||
| Call Surveys | |||
| Message Library | |||
| Live Transfers | |||
| Text-to-Speech | |||
| Other | |||
| Users (w/role-based permissions) | |||
| Phone Launch Quickly send a broadcast from any phone. No computer needed! |
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| Reporting | |||
| Auto-Refill Credits | |||
| Invoicing | |||
| Software Integrations | |||
| API Access | |||
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Transparent pricing.
No contracts, hidden fees, or pushy sales.
Two plans to choose from. Not sure which is best for you? Try our calculator, or start a free trial and choose later.
Each contact receiving a message will consume 1 credit, longer messages consume more.
Every 30-seconds (call) or 160-characters (text) will cost 1 credit per recipient.
Monthly plans do not use credits.
Compare features
Free accounts start with 25 free credits on the credits plan. You'll have an opportunity to buy more credits or choose a monthly plan later when it's time to upgrade your account.
Frequently asked questions
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How do credits work?
Our pay-as-you-go plan is based on credits. One credit equals one 30-second voice message or one 160-character outbound text per recipient. Longer texts and voice messages are supported, they just cost additional credits. Inbound text messages are always free! Learn more about credits.
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Do credits expire?
Credits never expire and are only used when we successfully communicate your messages. If a text isn’t successfully sent to your contact’s carrier or a voice message doesn’t get to a live person or voicemail, you aren’t charged for it. Learn more about credits.
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How does the monthly plan work?
The monthly plan is best for users who want to send messages to the same contacts each month. Pricing is based on how many unique phone numbers you message.
You can add as many contacts as you need regardless of which monthly tier you’re on, but you’ll only be able to message as many numbers as your tier supports. You can change, pause, or cancel your plan at any time. Learn more about monthly plans.
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Why doesn't the monthly plan allow for longer messages?
Text messages are sent in segments of 160 characters. Each message segment costs money when sent over the mobile network.
With our credits plan, customers are paying for each message segment sent, hence they are allowed to send up to 6 segments or 960 characters.
Our monthly plan allows you to send as many messages as needed for a flat monthly rate. If we were to allow customers to send 6 segments whenever they wanted, the monthly plan could cause us to lose money in some cases. Currently, we allow monthly users to send 2 segments or 320 characters in a text message.
If you need to send longer messages, we suggest our Credits plan.
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What are my payment options?
To make it easy for customers to make payments, we accept multiple forms of payment including credit cards and checks, along with access to our online payment portal. We also have invoicing options available for both Pay-As-You-Go and Monthly plans. Read more details in this support article.
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Can I pre-purchase months in a monthly plan?
Yes. Our monthly plan is billed on a per-month basis, but you can request an invoice in increments of 3, 6, or 12 months. Learn more about monthly plans.
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Are there any contracts or startup fees?
Nope — not now, not ever. We don’t want you paying for a service you aren’t using or don’t want.
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I have a group code, what do I do with it?
Enter your group code in our pricing calculator to reveal your discounted rates! When you sign up for a free trial, buy credits, or purchase a monthly plan, be sure to enter your group code as well.
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Are there discounts for non-profits?
There are no additional discounts for non-profits. When Text-Em-All was founded, we made the decision to offer the lowest possible price to everyone, regardless of non-profit status. However, if you’re a Texas-based tax-exempt organization, be sure to send over your tax-exempt form before your first purchase.