Starter | Credits | Monthly | |
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Get started for FREE plus 25 free credits |
As low as 5¢ per credit |
Starting from $ 19 per month |
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Text Messaging Features | |||
Text Broadcast (1-to-many) | |||
Two-Way Texting (1-to-1) | |||
Flexible Inbox Share with your team or limit access, make it easy for your team to collaborate on message threads. |
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Toll-Free & 10DLC Registration Your text number must be registered due to new requirements and many competitors are charging these costs to customers. |
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Carrier Surcharges Mobile carriers have begun charging additional fees for text messages and many competitors pass these on to customers. |
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Message Length For credits, each 160-character segment costs 1 credit. For monthly, you can send up to 320 characters as often as you want, or leverage enhanced texting to send more. |
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Additional Text Numbers We provide a local text number to new accounts. You can add more numbers at any time for zero additional cost. |
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Inbound Messages | |||
Enhanced Texting images, special characters, text length Enhanced texts contain an image, special characters, emojis, or messages over 320 characters (for monthly) |
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Custom Fields | |||
Signatures | |||
Text Templates | |||
Text Surveys | |||
Repeating Broadcasts Repeating Broadcasts is available on the credits plan only at the moment. We plan on bringing a version of repeating to monthly in the future. |
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Auto-Replies | |||
SMS Keywords Replies | |||
Sequences Deliver a series of messages to users over time. |
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Delivery Details | |||
Labels | |||
Calling Features | |||
Voice Broadcast (1-to-many) | |||
Call Surveys | |||
Message Library | |||
Live Transfers | |||
Text-to-Speech | |||
Combo Broadcast (voice & text) | |||
Other Features | |||
Contact File Upload | |||
Additional Phone Numbers | |||
Additional Users (assign roles) | |||
Flexible Opt In/Out We automatically handle opt out requirements to keep you compliant, but also provide the flexibility for you to manage your settings. |
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Phone Launch Quickly send a broadcast from any phone. No computer needed! |
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Reporting & Analytics | |||
Software Integrations | |||
Auto-Refill Credits | |||
Invoicing | |||
API Access | |||
Simple. Transparent. Easy.
No contracts or pushy sales team.
No carrier surcharges, no hidden fees, unlimited users & numbers, and free carrier registration. Let us help you find the right plan.
Starter
Best for users who want to evaluate the service. Get a free account and choose a pricing plan later.
FREE
no credit card required
- Dedicated free account
- Upgrade at anytime
- Browse sample messages
- Some features locked
Credits
For senders who message different groups of people each month or need a service just for emergencies.
5¢
from 5¢-9¢ / credit based on volume
- Credits are used to send messages
- Pay only for what you need
- Buy in bulk for lower pricing
- Access to all features
Monthly
For senders who message the same group(s) of people each month and want predictable billing.
$19
from $19 / month based on group size
- No credits needed
- Pricing is based on group size
- Send messages anytime, see limits
- Access to all features, see why
Feature comparison
Free accounts start with 25 free credits on the credits plan. You'll have an opportunity to buy more credits or choose a monthly plan later when it's time to upgrade your account. Too many awesome choices? Let us help you.
Frequently asked questions
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How do credits work?
Our Credits plan is similar to a pay-as-you-go plan. One credit equals one 30-second voice message or one 160-character outbound text per recipient. Longer texts and voice messages are supported, they just cost additional credits. Inbound text messages are always free! Learn more about credits.
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Do credits expire?
Credits never expire and are only used when we successfully communicate your messages. If a text isn’t successfully sent to your contact’s carrier or a voice message doesn’t get to a live person or voicemail, you aren’t charged for it. Learn more about credits.
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How does the monthly plan work?
The monthly plan is best for users who want to send messages to the same contacts each month. Pricing is based on how many unique phone numbers you message.
You can add as many contacts as you need regardless of which monthly tier you’re on, but you’ll only be able to message as many numbers as your tier supports. You can change, pause, or cancel your plan at any time. Learn more about monthly plans.
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Does the monthly plan have message limits?
Our monthly subscription plan is designed to allow you to message your group as often as needed. Most of our customers find this plan perfectly suits them; occasionally, we may need to adjust plans for accounts with exceptionally high usage. If that ever becomes necessary, we'll reach out to discuss your options.
Check out our Credits plan if you plan on sending daily (or consistently long multi-segment) messages.
Please take a look at sections #10 & #17 of our Terms of Use for details on excessive usage.
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Why does the monthly plan have fewer features?
Our Monthly plan was designed to be more cost effective for customers who frequently send messages to the same group. To do this, we have to limit some features that might consume a lot of messages.
Text messages are sent in segments of 160 characters. Each message segment costs money when sent over the mobile network. With our Credits plan, customers are paying for each message segment sent, hence they are allowed to send up to 6 segments or 1,600 characters. Our monthly plan allows you to send as many messages (up to 320 characters) as needed for a flat monthly rate. However, monthly accounts can use up to 960 characters by using Enhanced Text Messaging.
For example, a 2-segment message sent to 25 users 20 times a month equals 1000 total segments. ( 2 segments x 25 users = 50 segments, 50 segments x 20 days = 1000 total segments)
This would only cost $19 on the Monthly plan. However, the same message sent on the Credits plan would cost $90. -
Which plan is right for me?
One of the easiest ways to determine which plan is right for you is simply by looking at whom you message and how often you need to reach them.
Rule #1: Do the contacts you're messaging always remain the same?- If the answer is yes, then choose the Monthly plan.
- If the answer is no, choose the Credits plan.
Rule #2: Do you need to send more than one message per day?
- If yes, then choose the Credits plan.
- If no, then choose the Monthly plan.
Still can't decide, here's a little more help:
- Religious, property management, k-12 schools, and non-profit organizations usually choose Monthly.
- Transportation & logistics, staffing firms, utilities, businesses, and universities usually choose Credits.
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What are my payment options?
To make it easy for customers to make payments, we accept multiple forms of payment including credit cards and checks, along with access to our online payment portal. We also have invoicing options available for both Credits and Monthly plans. Read more details in this support article.
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Can I pre-purchase months in a monthly plan?
Yes. Our Monthly plan is billed on a per-month basis, but you can request an invoice in increments of 3, 6, or 12 months. Learn more about monthly plans.
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Are there any contracts or startup fees?
Nope — not now, not ever. We don’t want you paying for a service you aren’t using or don’t want.
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Are there discounts for non-profits?
There are no additional discounts for non-profits. When Text-Em-All was founded, we made the decision to offer the lowest possible price to everyone, regardless of non-profit status. However, if you’re a Texas-based tax-exempt organization, be sure to send over your tax-exempt form before your first purchase.
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