Help us make a #positiveimpact.

Are you someone who does the right thing when nobody is looking?  Do you think that working hard and laughing until it hurts are equally important?  Do you believe everyone has something important to say?  If so, Text-Em-All is looking for an elusive unicorn to join our account management team - effective communicator/listener, has high business acumen, gets things done without excuses or procrastination, curious/passionate problem solver, and a team player who thrives in our culture.

Your role will be as an account manager, revenue grower, and customer advocate.  It’s a mix of sales (bringing in new accounts), managing and growing existing accounts, customer relationship building, problem-solving, and becoming a product expert. This role requires someone that is passionate about helping people and providing them world-class customer service at all times.  We will utilize your skills and experience to help identify inbound/outbound sales process improvements, monitor current industry trends, and continue to build our key accounts portfolio with new and existing customers.

Here is a list of some activities you will be expected to perform:

• Becoming a product and pricing expert on all our products and services, while being able to explain the value proposition to new and existing customers
• Handling inbound sales calls, chats, and emails to ensure prospective customers understand new and existing product features, the value of our service, and our different pricing options
• Building, managing and converting new pipeline opportunities
• Providing effective webinars for groups of all sizes - demo product, new client implementation training, new features/product intel gathering
• Extracting useful feedback from customers and relaying it to product teams to help ensure our product continues to improve
• Thorough understanding of competitors, how we beat them (and where we lose), and be able to sell against them
• Constantly building long term fruitful relationships with co-workers, customers, and partners
• Eventually building a portfolio of customers you are responsible for growing
• Maintaining meaningful customer data with clear action items, notes, and strategies in our CRM
• Utilizing clear verbal and written communications that can sway opinions
• Collaborating with other teams to improve products, processes, and overall customer experience
• Clear and firm understanding of the messaging and communications industry
  
  

If you are that elusive unicorn we are looking for and this position sounds like a great fit based on your skillset and experience, then please fill out our application.  This position is salary-based and includes many company perks, profit sharing, and our soon-to-be new employee ownership program.  We are not commission-based, as the whole team celebrates growth in our individual portfolios and the team’s overall portfolio.  We look forward to reviewing your application and speaking with you!

*We're trying out a hybrid remote work model. Employees have the option of working remotely on Mon/Thu but are in-person Tue/Wed/Fri.

We’ll expect you to hit the ground running and make significant contributions to our customer-facing applications.  We’re constantly adding new features to our browser-based application and native mobile app, and we’re looking for someone who knows how to deliver a great user experience.  As an expert in front-end development using React, you will be counted on to share your knowledge and experience to mentor and grow those around you.

You’ll see the impact of your work in our weekly Scoreboard meeting, where the entire company reviews our key metrics and initiatives, and you'll be an integral part of a small but growing engineering team that’s passionate about building great software.

*We're trying out a hybrid remote work model. Employees have the option of working remotely on Mon/Thu but are in-person Tue/Wed/Fri.

Requirements:
- 5+ years building React applications 
- Expertise with JavaScript, HTML, CSS, React, Redux, and Node.js
- Passionate about delivering value to customers through software
- High emotional intelligence
- Lifelong learner

Bonus points if you have:
- Experience with MUI
- Experience deploying apps to AWS or Heroku
- Have worked as a “full-stack” developer
- Experience with relational databases and proficiency with SQL

The Role: Data Engineer

You'll be an integral part of our multi-functional Operations team, with broad responsibilities that touch nearly every aspect of our company. We'll expect you to learn quickly and make critical contributions that will have a huge impact on our success and direction. Currently, we need your help to take our data analytics platform to the next level. Your first mission will be to help identify and implement a new business intelligence tool to enable us to continue making informed, data-driven decisions. As part of this effort, you will need to consider a data warehouse solution to reduce the strain on our operational databases, while also achieving our goal of providing real-time data analysis.

We do a pretty good job of using data to understand the health and trends of our business, but we need you to help respond to the challenges of increasing internal demand and overall company growth. Another area of need is product utilization and system performance metrics. We’ll lean on you to harness the power of data to ensure the stability of the products and systems that our customers rely on. On projects like this, you’ll need to work with engineers to design and embed the data infrastructure you need. Over time, you’ll end up working with every team in our company - including finance, marketing, key accounts, and our customer experience team. 

These critical projects will be a big part of your role for the foreseeable future. But, we’re a small company, and we’ll need you to jump in and help with other priorities as they arise. This could include anything from a quick custom report for a key client, to performing a margin analysis on a new line of business that is setting off red flags. Or perhaps our Head of Marketing will tap you on the shoulder to get a second set of eyes on some metrics he’s considering acting on. We can promise you there won’t be a dull moment, and if you enjoy digging into the data to find answers, you are going to love this role. 

*We're trying out a hybrid remote work model. Employees have the option of working remotely on Mon/Thu but are in-person Tue/Wed/Fri.

Requirements:

• Proficient with SQL and relational databases
• Experience providing analytics for SaaS products
• Experience implementing ETL workflows
• Experience using AWS cloud services
• Strong written and verbal communication skills
• Passionate about telling stories through data visualization
• Openness to having your ideas challenged and embrace healthy conflict
• High emotional intelligence
• Lifelong learner

Bonus points if you have:

• Experience as a software developer
• Led cross-functional teams
• Expertise in SQL Server performance tuning / query optimization

You'll be a key player in developing and maintaining the back-end components that support our internal and external applications.  These APIs are written in C# communicating with a SQL Server database, though we do have Node.js services as well.  We have production workloads running in AWS in hybrid cloud infrastructure and are planning to expand our footprint in the cloud.

You’ll see the impact of your work in our weekly Scoreboard meeting, where the entire company reviews our key metrics and initiatives, and you'll be an integral part of a small but growing engineering team that’s constantly learning, discussing new ideas, and implementing them to improve our products and services.

*We're trying out a hybrid remote work model. Employees have the option of working remotely on Mon/Thu but are in-person Tue/Wed/Fri.

Requirements:

• 5+ years experience building REST APIs with C# 
• Experience with SQL Server and Entity Framework
• Passionate about delivering value to customers through software
• High emotional intelligence
• Lifelong learner
  
  

Bonus points if you have:

• Experience building/implementing cloud-based CI/CD solutions
• Have worked as a “full-stack” developer
• Experience migrating “on-premise” infrastructure to the cloud
• Expertise in SQL Server performance tuning/query optimization
• Experience working with AWS services

You'll be a key player in developing and maintaining the back-end components that support our internal and external applications.  These APIs are written in C# communicating with a SQL Server database, though we do have Node.js services as well.  We have production workloads running in AWS in hybrid cloud infrastructure and are planning to expand our footprint in the cloud.

You’ll see the impact of your work in our weekly Scoreboard meeting, where the entire company reviews our key metrics and initiatives, and you'll be an integral part of a small but growing engineering team that’s constantly learning, discussing new ideas, and implementing them to improve our products and services.

*We're trying out a hybrid remote work model. Employees have the option of working remotely on Mon/Thu but are in-person Tue/Wed/Fri.

Requirements:

• 1 to 4 years experience building REST APIs with C#
• Bachelor’s degree in Computer Science/Computer Engineering
• Experience with SQL Server and Entity Framework
• Passionate about delivering value to customers through software
• High emotional intelligence
• Lifelong learner

Bonus points if you have:

• Experience working with AWS services

Software Engineering Internships (Spring/Summer 2022)

We believe internships should be an opportunity for you to grow and gain valuable work experience while being paid for your contributions. You’ll meet with a mentor regularly and we’ll tailor the internship around what you’d like to learn. Currently, we're focused on a new react native mobile app, enhancing our customer-facing web application, and expanding our texting solutions. Although we’re dedicated to teaching you as much as we can, we hope you’ll share your knowledge and experience so we can learn from you as well.

We often form smaller cross-functional teams organized around a particular problem or feature. As an intern, you’ll be working alongside other full-time engineers to understand the problem, design, and implement a solution, deploy it, test it, and measure its success. You’ll see the impact of your work in our weekly Scoreboard meeting, where the entire company reviews our key metrics and initiatives. You’ll hear from, and work with, our customer experience team to resolve issues and continue to improve our product. We love new ideas and embrace healthy conflict.

You'll be an integral part of a small engineering team that’s passionate about building great software. But don't just take our word for it, feel free to check out our contribution to the open-source community by visiting material-ui.com. We organize a monthly Meetup group called ReactJS Dallas. If you're in the DFW area, come check it out and meet us in person! We also host a free bi-weekly coder dojo to help local kids learn about technology.

*We're trying out a hybrid remote work model. Employees have the option of working remotely on Mon/Thu but are in-person Tue/Wed/Fri.

Front-End Development Requirements

• Strong CSS, HTML, and Javascript skills.
• You should value good design and care about user experience.
• You get bonus points if you have experience with React and building non-trivial Javascript applications.

Back-End Development Requirements

• Strong C#, SQL, and Entity Framework skills.
• You get bonus points if you have experience building REST APIs.

If this sounds like you, we’d love to hear from you. To apply, fill out the information to the right!