Help us make a #positiveimpact.

Why you should keep reading

• “Best Place to Work” awards/recognition that are the real deal
• 5-star rating on Glassdoor
• Employee Ownership - we share the profits and you’ll own part of the company
• Generous PTO, sabbaticals, and flexible schedules
• Great pay, 100% healthcare premiums covered, 6% 401k match, mind/body/wellness allowance, gadget allowance and paid cell service (we have all the benefits)
• Hybrid in-office/remote work policy (with a spacious, modern office and fun coworkers)
• You will be empowered to make a huge impact on our company

Your work helps keep people informed 

Every day, our messaging products reach thousands of people with important messages for severe weather alerts, open shifts and job openings, healthcare notifications, employee communication, and information for members of non-profit organizations or churches. Customers love us because we’ve spent the last 15-years focusing on great customer support, transparent pricing, and thoughtful features that are easy-to-use. Above all, we loathe SPAM and refuse to allow it on our platform, instead we help our customers deliver messages that people actually want and need. 

This is the company you’re looking for

We are not a “top-down” organization, and you’ll quickly see that we value employees as our biggest asset and expect them to speak up and work together in order to make us better. As you grow with our company, many different opportunities, experiences, and challenges will present themselves. You’ll work with a team that believes that success is measured by more than just the bottom line. We strive for healthy, responsible growth and have been profitable since we started in 2005.

We've won many best workplace awards but here are a few of the things we believe make Text-Em-All a great place to work.

1. Clearly defined purpose, values, and formula that really do guide everything we do.
2. People who actually care --- about customers, business partners, other team members, our product, and generally having a positive impact on those around us!
3. We’re small but successful --- 15 straight profitable years, quarterly & annual profit sharing, generous compensation & benefits, transparent financials, community programs, flexible work hours.
4. We’re not selling out - We are owned only by our founders, and we’ll soon be employee-owned. That means that the employees of Text-Em-All will be the beneficiaries of their own hard work and will continue to determine how our company operates for the next 100+ years. 

Want to know what we believe in? Read Our Manifesto

The Role

As our Customer Support Champion, you will be the first responder to most of our customer requests. You’ll work alongside a highly engaged Customer Experience team that truly cares about our customers and our company. Our clients range from small churches and non-profit organizations to large enterprise customers like Amazon. Our customers love us, and with a commitment to compassion, authenticity, and shared excellence, you will be a huge part of continuing our success.

*This position is temporarily remote. When deemed safe to return to the office, the expectation will be that all employees will do so.

Who we're looking for
A great written & verbal communicator. An individual who is patient, compassionate, respectful, and full of self-control. Someone with a problem-solving mindset that does the right thing even when no one's looking. An authentic personality that has the courage to be imperfect, to show up and be real, to be honest, to be their true self. Lastly, a selfless team player with an amazing work ethic who is passionate about creating positive experiences for customers, their team, and themselves.

Customer Support Champion

• Represent Text-Em-All as the first point of contact when customers reach out through phone, chat, or email.
• Able to handle a variety of scenarios, such as answering questions, providing training, sharing best practices, or troubleshooting technical issues - with patience and empathy.
• Act as the voice of the customer by sharing customer stories and feedback with the rest of the organization.
• By owning the customer experience, you don't just solve problems - you anticipate them, provide ideas on how to solve them, and work with product, marketing, and engineering teams to implement them.
• Proactively engage with customers to understand their specific needs and offer solutions.
• Participate in an after-hours support rotation with your fellow team members to meet our commitment to provide 24/7 customer support.
• Help fight SPAM! That's right, we're a mass messaging company that loathes those annoying unwanted text messages and robocalls - no marketing, political, or promotional messages allowed.

The Hiring Process: What to expect

Our interview process is not short and fast. We will ask you to complete several stages over the course of about a month. This is to make sure that you’re a good fit, but also to make sure we are a good fit for you. We appreciate the significance of career changes and will do our best to make sure your decision is a success for us both.

We recognize that our process is different than most, but we hope you appreciate our thoroughness and dedication to finding the right person. We encourage you to browse our website and social media. If we seem like a good fit for you, apply! We can’t wait to meet you! 

Those that make it almost always accept our offer to join the team, and they tend to stay with us for a long time. We hope that’s you!

Why you should keep reading

• “Best Place to Work” awards/recognition that are the real deal
• 5-star rating on Glassdoor
• Employee Ownership - we share the profits and you’ll own part of the company
• Generous PTO, sabbaticals, and flexible schedules
• Great pay, 100% healthcare premiums covered, 6% 401k match, mind/body/wellness allowance, gadget allowance and paid cell service (we have all the benefits)
• Hybrid in-office/remote work policy (with a spacious, modern office and fun coworkers)
• You will be empowered to make a huge impact on our company

Your work helps keep people informed 

Every day, our messaging products reach thousands of people with important messages for severe weather alerts, open shifts and job openings, healthcare notifications, employee communication, and information for members of non-profit organizations or churches. Customers love us because we’ve spent the last 15-years focusing on great customer support, transparent pricing, and thoughtful features that are easy-to-use. Above all, we loathe SPAM and refuse to allow it on our platform, instead we help our customers deliver messages that people actually want and need. 

This is the company you’re looking for

We are not a “top-down” organization, and you’ll quickly see that we value employees as our biggest asset and expect them to speak up and work together in order to make us better.  As you grow with our company, many different opportunities, experiences, and challenges will present themselves. You’ll work with a team that believes that success is measured by more than just the bottom line. We strive for healthy, responsible growth and have been profitable since we started in 2005.

We've won many best workplace awards but here are a few of the things we believe make Text-Em-All a great place to work.

• Clearly defined purpose, values, and formula that really does guide everything we do.
• People who actually care --- about customers, business partners, other team members, our product, and generally having a positive impact on those around us!
• We’re small but successful --- 15 straight profitable years, quarterly & annual profit sharing, generous compensation & benefits, transparent financials, community programs, flexible work hours.
• We’re not selling out - We are owned only by our founders, and we’ll soon be employee-owned. That means that the employees of Text-Em-All will be the beneficiaries of their own hard work and will continue to determine how our company operates for the next 100+ years.

Want to know what we believe in? Read Our Manifesto

The Role: Analytics Engineer

You'll be an integral part of our multi-functional Operations team, with broad responsibilities that touch nearly every aspect of our company. We'll expect you to learn quickly and make critical contributions that will have a huge impact on our success and direction. Currently, we need your help to take our data analytics platform to the next level. Your first mission will be to help identify and implement a new business intelligence tool to enable us to continue making informed, data-driven decisions. As part of this effort, you will need to consider a data warehouse solution to reduce the strain on our operational databases, while also achieving our goal of providing real-time data analysis.

We do a pretty good job of using data to understand the health and trends of our business, but we need you to help respond to the challenges of increasing internal demand and overall company growth. Another area of need is product utilization and system performance metrics. We’ll lean on you to harness the power of data to ensure the stability of the products and systems that our customers rely on. On projects like this, you’ll need to work with engineers to design and embed the data infrastructure you need. Over time, you’ll end up working with every team in our company - including finance, marketing, key accounts, and our customer experience team. 

These critical projects will be a big part of your role for the foreseeable future. But, we’re a small company, and we’ll need you to jump in and help with other priorities as they arise. This could include anything from a quick custom report for a key client, to performing a margin analysis on a new line of business that is setting off red flags. Or perhaps our Head of Marketing will tap you on the shoulder to get a second set of eyes on some metrics he’s considering acting on. We can promise you there won’t be a dull moment, and if you enjoy digging into the data to find answers, you are going to love this role. 

*This position is temporarily remote. When deemed safe to return to the office, the expectation will be that all employees will do so.

Requirements:

• Proficient with SQL and relational databases
• Experience implementing analytics for SaaS products
• Experience implementing a data warehouse solution
• Google Sheets is your happy place
• Strong written and verbal communication skills
• Passionate about telling stories through data visualization
• Openness to having your ideas challenged and embrace healthy conflict
• High emotional intelligence
• Lifelong learner

Bonus points if you have:

• Experience as a software developer
• Led cross-functional teams
• Expertise in SQL Server performance tuning / query optimization

The Hiring Process: What to expect

• Our interview process is not short and fast. We will ask you to complete several stages over the course of about a month. This is to make sure that you’re a good fit, but also to make sure we are a good fit for you. We appreciate the significance of career changes and will do our best to make sure your decision is a success for us both.
• We recognize that our process is different than most, but we hope you appreciate our thoroughness and dedication to finding the right person. We encourage you to browse our website and social media. If we seem like a good fit for you, apply! We can’t wait to meet you!  
• Those that make it almost always accept our offer to join the team, and they tend to stay with us for a long time. We hope that’s you!

Why you should keep reading

• “Best Place to Work” awards/recognition that are the real deal
• 5-star rating on Glassdoor
• Employee Ownership - we share the profits and you’ll own part of the company
• Generous PTO, sabbaticals, and flexible schedules
• Great pay, 100% healthcare premiums covered, 6% 401k match, mind/body/wellness allowance, gadget allowance and paid cell service (we have all the benefits)
• Hybrid in-office/remote work policy (with a spacious, modern office and fun coworkers)
• You will be empowered to make a huge impact on our company

Your work helps keep people informed 

Every day, our messaging products reach thousands of people with important messages for severe weather alerts, open shifts and job openings, healthcare notifications, employee communication, and information for members of non-profit organizations or churches. Customers love us because we’ve spent the last 15-years focusing on great customer support, transparent pricing, and thoughtful features that are easy-to-use. Above all, we loathe SPAM and refuse to allow it on our platform, instead we help our customers deliver messages that people actually want and need. 

This is the company you’re looking for

We are not a “top-down” organization, and you’ll quickly see that we value employees as our biggest asset and expect them to speak up and work together in order to make us better.  As you grow with our company, many different opportunities, experiences, and challenges will present themselves. You’ll work with a team that believes that success is measured by more than just the bottom line. We strive for healthy, responsible growth and have been profitable since we started in 2005.

We've won many best workplace awards but here are a few of the things we believe make Text-Em-All a great place to work.

• Clearly defined purpose, values, and formula that really does guide everything we do.
• People who actually care --- about customers, business partners, other team members, our product, and generally having a positive impact on those around us!
• We’re small but successful --- 15 straight profitable years, quarterly & annual profit sharing, generous compensation & benefits, transparent financials, community programs, flexible work hours.
• We’re not selling out - We are owned only by our founders, and we’ll soon be employee-owned. That means that the employees of Text-Em-All will be the beneficiaries of their own hard work and will continue to determine how our company operates for the next 100+ years.

Want to know what we believe in? Read Our Manifesto

The Role: Senior .NET Software Engineer

You'll be a key player in developing and maintaining the back-end components that support our internal and external applications. Most of these APIs are written in C# communicating with a SQL Server database. However, we have a growing JavaScript footprint, and have been expanding our cloud microservices architecture. In addition, we’re constantly learning, discussing new ideas, and implementing them to improve our product.

You’ll see the impact of your work in our weekly Scoreboard meeting, where the entire company reviews our key metrics and initiatives, and you'll be an integral part of a small but growing engineering team that’s passionate about building great software

This position is temporarily remote. When deemed safe to return to the office, the expectation will be that all employees will do so.

Requirements:

• 5+ years experience building REST APIs with C# 
• Experience with SQL Server and Entity Framework
• Passionate about delivering value to customers through software
• High emotional intelligence
• Lifelong learner

Bonus points if you have:

• Experience building/implementing cloud-based CI/CD solutions
• Have worked as a “full-stack” developer
• Experience migrating “on-premise” infrastructure to the cloud
• Expertise in SQL Server performance tuning / query optimization

The Hiring Process: What to expect

• Our interview process is not short and fast. We will ask you to complete several stages over the course of about a month. This is to make sure that you’re a good fit, but also to make sure we are a good fit for you. We appreciate the significance of career changes and will do our best to make sure your decision is a success for us both.
• We recognize that our process is different than most, but we hope you appreciate our thoroughness and dedication to finding the right person. We encourage you to browse our website and social media. If we seem like a good fit for you, apply! We can’t wait to meet you!  
• Those that make it almost always accept our offer to join the team, and they tend to stay with us for a long time. We hope that’s you!

Why you should keep reading

• “Best Place to Work” awards/recognition that are the real deal
• 5-star rating on Glassdoor
• Employee Ownership - we share the profits and you’ll own part of the company
• Generous PTO, sabbaticals, and flexible schedules
• Great pay, 100% healthcare premiums covered, 6% 401k match, mind/body/wellness allowance, gadget allowance and paid cell service (we have all the benefits)
• Hybrid in-office/remote work policy (with a spacious, modern office and fun coworkers)
• You will be empowered to make a huge impact on our company

Your work helps keep people informed 

Every day, our messaging products reach thousands of people with important messages for severe weather alerts, open shifts and job openings, healthcare notifications, employee communication, and information for members of non-profit organizations or churches. Customers love us because we’ve spent the last 15-years focusing on great customer support, transparent pricing, and thoughtful features that are easy-to-use. Above all, we loathe SPAM and refuse to allow it on our platform, instead we help our customers deliver messages that people actually want and need. 

This is the company you’re looking for

We are not a “top-down” organization, and you’ll quickly see that we value employees as our biggest asset and expect them to speak up and work together in order to make us better.  As you grow with our company, many different opportunities, experiences, and challenges will present themselves. You’ll work with a team that believes that success is measured by more than just the bottom line. We strive for healthy, responsible growth and have been profitable since we started in 2005.

We've won many best workplace awards but here are a few of the things we believe make Text-Em-All a great place to work.

• Clearly defined purpose, values, and formula that really does guide everything we do.
• People who actually care --- about customers, business partners, other team members, our product, and generally having a positive impact on those around us!
• We’re small but successful --- 15 straight profitable years, quarterly & annual profit sharing, generous compensation & benefits, transparent financials, community programs, flexible work hours.
• We’re not selling out - We are owned only by our founders, and we’ll soon be employee-owned. That means that the employees of Text-Em-All will be the beneficiaries of their own hard work and will continue to determine how our company operates for the next 100+ years.

Want to know what we believe in? Read Our Manifesto

The Role: Senior AWS Infrastructure Engineer

We will rely on your extensive experience with IaaS and IaC in AWS to help us transition from our current hybrid cloud environment to being entirely in AWS.  You’ll be responsible for designing, implementing, and managing a multi-account AWS infrastructure to securely handle workloads across multiple SDLC environments, and then transitioning the existing workloads from our single AWS account.  In addition, you’ll work with our engineering team to set up DevOps pipelines in AWS to build, test and deploy our work into production.

This position is temporarily remote. When deemed safe to return to the office, the expectation will be that all employees will do so.

Requirements:

• 5+ years experience building and maintaining AWS infrastructure
• Proficient with IaC using CloudFormation
• Experience maintaining a hybrid cloud environment
• High emotional intelligence
• Lifelong learner

Bonus points if you have:

• Management and governance experience in a multi-account AWS environment
• Experience migrating “on-premise” infrastructure to the cloud

The Hiring Process: What to expect

• Our interview process is not short and fast. We will ask you to complete several stages over the course of about a month. This is to make sure that you’re a good fit, but also to make sure we are a good fit for you. We appreciate the significance of career changes and will do our best to make sure your decision is a success for us both.
• We recognize that our process is different than most, but we hope you appreciate our thoroughness and dedication to finding the right person. We encourage you to browse our website and social media. If we seem like a good fit for you, apply! We can’t wait to meet you!  
• Those that make it almost always accept our offer to join the team, and they tend to stay with us for a long time. We hope that’s you!