TEXT MESSAGE REMINDERS
Improve customer engagement with timely text message reminders
Sending text reminders about payments, events, and appointments is a quick and easy way to keep your contacts informed and on time.
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Improve collections by sending payment reminders Reach large groups of contacts quickly
Broadcast your message to everyone on your list in just a few minutes. Choose a voice/text/combo message, the type of message (survey or announcement), schedule for now or later, add your contacts, create your message, and send.
Add your contacts, and let us do the rest
We offer a few different ways to add contacts to your account. You can add contacts to a broadcast or upload and manage contacts and groups to use when needed. We’ll automatically identify textable numbers, and show you any number that can’t receive a text.
Engage with contacts through 2-way texting
Continue the conversation when individuals reply to your broadcasts with two-way texting. Answer questions, provide more details, and improve customer satisfaction by responding to contacts who reply to your broadcast.
Understand the results of your broadcasts
See exactly who answered, who received a voicemail, and whose numbers aren’t working anymore. All survey results will be compiled automatically into an easy-to-understand graph. We also provide detailed reports on billing history, usage, opt-outs, phone number history, credit balance, and text activity.
Keep your message short and to the point
People are more likely to read and retain information that is presented clearly and concisely, which is why it's essential to keep your appointment reminder text short. Keeping it brief encourages your contacts to read the message and act upon it immediately instead of pushing it off until later.
Use a clear and actionable subject line
Using a clear and actionable subject line helps the recipient quickly understand the purpose of the message, what action they need to take, and allows them to find the message easily in their inbox if they need to refer to it later. The subject line should clearly state the event or deadline that the reminder is for to ensure the recipient can prioritize their tasks and respond accordingly.
Give recipients an easy way to confirm or reschedule
Giving your contacts an easy way to confirm or reschedule via text message appointment reminders is a great way to stay organized and avoid extra phone calls. By sending out SMS appointment reminders, you can also reduce missed appointments and no-shows.
A survey is an easy way to get contacts to confirm their attendance for their upcoming appointment. For rescheduling appointments, use an SMS keyword such as "RESCHEDULE." If your recipient responds with this keyword, you can send an automated message with the link to reschedule their appointment.
Ready to send some important messages?
