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TEXT ANNOUNCEMENTS

Instantly reach your audience with mass text announcements

Communicate quickly and effectively through personalized and engaging text announcements that capture your audience.

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Streamline your closure communications

Maximize your reach through mass text message announcements

Using a mass messaging service to send out announcements is particularly useful for time-sensitive updates, such as shift cancellations, service disruptions, or business closures, where you need to get the message out to all affected parties as soon as possible.

Mass text message announcements also allow for better engagement and higher response rates. Text messages have a significantly higher open rate than other forms of communication, such as emails, with 98% of all text messages being read within the first 5 minutes of receipt. This means your message is more likely to be seen and responded to promptly, leading to better communication and improved customer satisfaction.

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Here are some good use cases:

icon-checkmark-blue    Announce a shift cancellation

icon-checkmark-blue    Notify contacts of business closure/re-opening 

icon-checkmark-blue    Inform recipients of an event with the date and time

icon-checkmark-blue    Make an HR-related announcement to employees

icon-checkmark-blue    Notify customers of a service outage or disruption

Our simple process

Start texting in minutes, then gather responses and insights about your contacts.

Add your contacts, and let us do the rest

Manually add contacts to a broadcast or upload a list. We’ll automatically identify non-textable numbers.

Create your message and instantly send it to your entire list

Choose a voice/text/combo message, schedule for now or later, add your contacts, create your message, and send.

Engage contacts with 2-way text conversations

Answer questions, provide more details, and improve customer satisfaction by responding to contacts who reply to your broadcast.

Understand results with detailed analytics & reporting

See robust delivery details, easy-to-read survey graphs, and detailed reports on account and broadcast activity.

Best practices for sending a text announcement

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Keep your announcement concise and clear 

Make sure your announcement is easy to understand and to the point. Avoid using jargon or complicated language that may confuse recipients.

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Personalize your message

Address recipients by name and tailor your message to their needs or interests. For example, if you're announcing a shift cancellation, only send your message to those it affects. This will increase engagement as your contacts will know that the message will be relevant every time you reach out to them.

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Include a call-to-action

Whether asking recipients to confirm attendance at an event or directing them to a website for more information, you want to ensure your contacts know how to follow through.

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Monitor and engage with respondents

Keep track of delivery rates and engage with contacts who respond. This will help keep your contacts happy to receive your messages and make it less likely that contacts will report your number as spam.

Questions about sending text announcements

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