Maximize your reach through mass text message announcements
Using a mass messaging service to send out announcements is particularly useful for time-sensitive updates, such as shift cancellations, service disruptions, or business closures, where you need to get the message out to all affected parties as soon as possible.
Mass text message announcements also allow for better engagement and higher response rates. Text messages have a significantly higher open rate than other forms of communication, such as emails, with 98% of all text messages being read within the first 5 minutes of receipt. This means your message is more likely to be seen and responded to promptly, leading to better communication and improved customer satisfaction.
Here are some good use cases:
Announce a shift cancellation
Notify contacts of business closure/re-opening
Inform recipients of an event with the date and time
Make an HR-related announcement to employees
Notify customers of a service outage or disruption
How our service works
Understand the results of your broadcasts
See exactly who answered, who received a voicemail, and whose numbers aren’t working anymore. All survey results will be compiled automatically into an easy-to-understand graph. We also provide detailed reports on billing history, usage, opt-outs, phone number history, credit balance, and text activity.
4 Best practices for sending a text announcement
Keep your announcement concise and clear
Make sure your announcement is easy to understand and to the point. Avoid using jargon or complicated language that may confuse recipients.
Personalize your message
Address recipients by name and tailor your message to their needs or interests. For example, if you're announcing a shift cancellation, only send your message to those it affects. This will increase engagement as your contacts will know that the message will be relevant every time you reach out to them.
Include a call-to-action
Whether asking recipients to confirm attendance at an event or directing them to a website for more information, you want to ensure your contacts know how to follow through.
Monitor and engage with respondents
Keep track of delivery rates and engage with contacts who respond. This will help keep your contacts happy to receive your messages and make it less likely that contacts will report your number as spam.
No contracts, hidden fees, or pushy sales.
Great for senders who reach the same contact group(s) each month and want predictable billing.
- No credits needed
- Pricing is based on group size
- Send messages anytime, see limits
- Access to all features, see why