Bottom Line: We promise to respect & protect your privacy and will not release or sell any of your personal information for profit or superficial reasons. There are scenarios where you can expect us to share your information, such as for law enforcement, when required by lawsuits, or to protect the safety of us or others.
We think this policy is straightforward, simple and fair. If you’re worried about what we might do with your data, I encourage you to read our manifesto so you can get a better idea of the kind of people we are and how much we’d respect you and your personal information. Many of us use the Text-Em-All service to call and text friends, family, and our community. The last thing we’d want to do is violate their trust — or yours.
I hope this helps. Thanks for visiting Text-Em-All.
Have a great day!
Text-Em-All is a communications platform that provides automated calling and group texting. As mentioned above in our President’s letter, we take your privacy seriously and your privacy concerns are important. This policy outlines how we handle your information. If you still have more questions or concerns about how we’re processing personal information, or you would like to know more about how to exercise your rights. You can contact us by emailing firstname.lastname@example.org or, by writing to us at Text-Em-All, 3803 Parkwood Blvd, Suite 900, Frisco, TX 75034.
To that end, let’s get familiar with some of the terms you should be familiar with when reading this policy. This Website is operated by Call-Em-All, LLC d/b/a Text-Em-All (“we/our/us”). “Website” means the website located at call-em-all.com, text-em-all.com, or any subsequent URL which may replace this website, and all associated websites, URLs and microsites and any application. “You/your” means you as a user of the Website. “User” means all users of this Website. We offer this Website, including all information, tools, and services available from this Website, to you conditioned upon your acceptance of all the terms, conditions, policies, and notices stated here and on our website.
WE TAKE PRECAUTIONS WITH USER INFORMATION AND PERSONAL DATA. We value our users and respect your privacy. We collect information about you through the Website in an effort to improve your online experience and to communicate with you about our services and promotions. Neither your name nor anything personal about you is sold or shared with any non-affiliated company or agency. However, as described in greater detail below, we may share your information under certain circumstances with businesses with whom we work to help the Website function.
Types of Personal Information Collected
We’d like to give you a brief summary of the categories of personal information that might be found in the User Account Data and User Usage Data that we collect from our customers, so you can know, at a glance, what we’re talking about.
We collect and process your personal information:
- When you visit our website(s), or make a request to receive information about our products and services;
- When you contact our Sales Team or Customer Support Team; and
- When you sign up for a TEXT-EM-ALL account and use our products and services.
We call this personal information User Account Data. We also collect User Usage Data from you when you send or receive communications through your use of our services. This data might take different forms, and we might use or process it for different purposes.
Depending on your interactions with us, we might collect the following categories of personal information, and for the following reasons:
- We collect Identifiers, like your name, email address, address, telephone number and contact information (User Account Data) or other personal information you provide voluntarily, when you sign up or use our products or services and to do things like verify your identity, and communicate with you.
- We collect Commercial information when we keep track of the products and services that you purchase from us, our customer relationship management, marketing and our communications history about those services.
- We collect Financial information, such as your payment information, when you pay for our services.
- We collect Internet and other electronic activity information, such as communications metadata, as you browse our website or use our services. This metadata may be information about how you browse our websites and what features you use on our service, or it may be your User Usage Data as you send communications over the service.
- We collect Geolocation information when you use our products or services. This could be located based on your IP address.
Note, If you’re an end-user of a customer of ours, our customer will be able to help you with more details on what categories they’re collecting and using.
More specifically, within these categories, we will ask you for certain kinds of personal information (“Personal Information”) in order to provide the services you request. This information includes:
- Email List - When you create an account with us, you may be given the option to be added to our promotional email list. Whether or not you select this option, your Personal Information will never be shared with or sold to third parties. Consistent with federal CAN-SPAM laws, if you do not wish to receive promotional emails, you may opt-out of receiving promotional emails at any time. To be removed from our promotional email list, please email us at email@example.com and include your name and email address in the message, or click the “unsubscribe” button found at the bottom of the emails we send you. We may still send you administrative notices, however.
- Voice Broadcasts / Recordings - We will record your voice inputs (messages) in order to transmit them to the phone numbers you provide. We reserve the right to review these messages at any time and for any reason, particularly if we have reason to believe that messages are in violation of our User Agreement.
Sharing Personal Information With Third Parties
We do not share, sell, or trade your Personal Information gathered online with any third parties, except with your consent or as described herein. We do not contribute to or participate in cooperative databases, which give other companies access to such Personal Information.
We may disclose your Personal Information when legally required to do so, to cooperate with law enforcement investigations or other legal proceedings, to protect against misuse or unauthorized use of the Website, to limit our legal liability and protect our rights or to protect the rights, property or safety of users of this Website or the public.
We may also disclose your Personal Information to outside individuals and/or companies that help us bring you the products and services we offer and to create, operate, and maintain our Website. For example, we may work with third parties to:
- manage a database of customer information;
- assist us in distributing emails;
- assist us with direct marketing and data collection;
- provide data storage and analysis;
- provide fraud prevention;
- provide customer service;
- process payment information; and
- provide other services designed to assist us in developing and running our Website and maximizing our business potential. We require that these outside companies agree to keep all information shared with them confidential and to use the information only to perform their obligations to us.
In addition, if we go through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information will likely be among the assets transferred.
Our Website allows users to post comments and other content to our Website, in limited circumstances, such as providing product feedback. Any Personal Information that you post to these areas of our Website will become public information and will be accessible by other users of the Website. In addition, your user name will be viewable by other users, and we, therefore, encourage you to use a username that is not your actual name. We have no responsibility to maintain the privacy or security of any such Personal Information that you may choose, voluntarily, to post to our Website.
Non-Personally Identifiable Information (including “Cookies” and “Pixel Tags”)
Through your use of this Website, we may also collect certain non-personally identifiable information from you (“NPII”). NPII is not associated with you as an individual. It is measured anonymously and only in the aggregate. During a normal visit to our website, no personal information is collected. We may, however, collect information that does not identify you, such as information from your web browser, or information about the aggregate number of visits to a web page. This may also include cookies, which are tiny data tags that track where you go and help navigate you back. This information also helps us see which pages require attention.
We may also use “pixel tags” (sometimes called “web beacons” or “clear gifs”), which are tiny graphic images, on the Website. Pixel tags help us analyze Users’ online behavior and measure the effectiveness of the Website and our advertising and marketing. We may also use other analytical tools to evaluate site performance through the use of aggregated data, which contain no Personal Information. We work with service providers that help us track, collect, and analyze this information.
Cookies, pixel tags, and/or other analytical tools that we may use on the Website may collect information about your visit, including the pages you view, the features you use, the links you click, and other actions you take in connection with the Website. This information may include your computer’s Internet protocol (IP) address, browser type, operating system, date and time information, and other technical information about your computer. We may also track certain information about the identity of the website you visited immediately before coming to the Website. We do not otherwise track any information about your use of other websites.
Cookies, pixel tags, and/or other analytical tools in our emails may be used to track your interactions with those messages, such as when you receive, open, or click a link in an email message from us.
We may also work with businesses that use tracking technologies to deliver advertisements on our behalf across the Internet. These companies may collect information about your visits to the
Website and your interaction with our advertising and other communications, but no Personal Information is shared with them.
We may combine the NPII collected through cookies, pixel tags, and other analytical tools with other information we may have collected from you. This information may be used to improve our Website, to personalize your online experience, to help us deliver information to you, to determine the effectiveness of advertising, and for other internal business purposes.
Do Not Track Signals
Our website does not currently respond to web browser’s Do-Not-Track signals.
We strive to keep your Personal Information private and safe. We take commercially reasonable physical, electronic, and administrative steps to maintain the security of Personal Information collected, including limiting the number of people who have physical access to database servers, as well as employing electronic security systems and certain password protections that guard against unauthorized access.
Unfortunately, despite our best efforts, the transmission of data over the Internet cannot be guaranteed to be 100% secure. While we will use every reasonable means to ensure the security of information you transmit through the Website, we cannot guarantee that such information will not be intercepted by third parties. We will, however, prosecute any unauthorized or fraudulent transactions to the fullest extent permitted by law.
Links to Other Websites
While visiting the Website, you may link to websites operated by third parties or you may have come to the Website using a link found on another website. This does not mean that we endorse these websites or the goods or services they provide. We do not make any representations or warranties about any website that may be linked to the Website. Such other websites are independent of us, and we have no control over, or responsibility for, their information, products, or activities.
You will receive emails from us only if you have consented to receive them. If you do not want to receive e-mails from us you may click on the “unsubscribe” link at the bottom of any email communication sent by us. Please allow us 10 business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request. Note, as long as you have an account with us we will continue to email you records and information related to your use of our service. These service-related, ordinary course of business emails will continue as long as you have an account, even if you asked not to receive any commercial emails.
“Spoofing” And “Phishing”
A common Internet scam is known as “spoofing” or “phishing.” This occurs when you receive an email from what appears to be a legitimate source requesting Personal Information from you. Please be aware that we will not send you any emails requesting you to verify any Personal Information. If you ever receive an email that appears to be from us requesting such information from you, DO NOT respond to it, and DO NOT click on any links appearing in the email. Instead, please forward the email to us at firstname.lastname@example.org as we will investigate instances of possible Internet fraud.
Children and Privacy
Disclosure for Legal Purposes
You hereby authorize us to disclose any of your Personal Information pursuant to judicial and administrative proceedings and to law enforcement or government agencies if we believe the disclosure is necessary or appropriate. You also authorize us to disclose Personal Information if we believe the disclosure is necessary or appropriate in the event of an investigation of improper or illegal conduct in connection with the Website, such as fraud, misrepresentation, intellectual property infringement, or other activity that may put us at risk for liability.
We do not want you to send to us any confidential or proprietary information through email or otherwise. Any information, materials, suggestions, ideas or comments sent to us will be considered non-confidential, and by submitting the same to us, you are giving us the absolute right to use, modify, reproduce, transmit, display, and distribute the information for any purpose whatsoever, with no payment or other compensation to you. However, we will not use your name unless we are required by law to identify the source of the materials, information, suggestions, ideas, or comments, or unless we first obtain your permission.
Protection and Electronic Documents Act (“PIPEDA”), please visit our webpage dedicated solely to that information at PIPEDA Policy.
Again, If you still have more questions or concerns about how we’re processing personal information, or you would like to know more about how to exercise your rights. You can contact our Privacy Team by emailing us at email@example.com or, by writing to us at Text-Em-All, 3803 Parkwood Blvd, Suite 900, Frisco, TX 75034.