MASS TEXTING SERVICE

An easy, affordable, and reliable mass texting service


Fast delivery of personalized, informational mass text messages to contact groups of any size.

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The straightforward solution to mass text messaging

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Simple but powerful

Our easy-to-use interface lets you schedule your mass texts, add images, respond privately to replies, and opt-out contacts.

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Reach large groups quickly

We don't limit or batch the number of contacts in your broadcast. Five people or 50,000 - we'll get your text messages out fast.

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Impactful results

Get detailed results when you send mass text messages showing deliveries, fails, opt-outs, and replies. Perfect for bulk texting.

How our mass texting service works

Reach large groups of contacts quickly

Broadcast your message to everyone on your list in just a few minutes. Choose a voice/text/combo message, the type of message (survey or announcement), schedule for now or later, add your contacts, create your message, and send.

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Add your contacts, and let us do the rest

We offer a few different ways to add contacts to your account. You can add contacts to a broadcast or upload and manage contacts and groups to use when needed. We’ll automatically identify textable numbers, and show you any number that can’t receive a text.

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Engage with contacts through 2-way texting

Continue the conversation when individuals reply to your broadcasts with two-way texting. Answer questions, provide more details, and improve customer satisfaction by responding to contacts who reply to your broadcast.

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Understand the results of your broadcasts

See exactly who answered, who received a voicemail, and whose numbers aren’t working anymore. All survey results will be compiled automatically into an easy-to-understand graph. We also provide detailed reports on billing history, usage, opt-outs, phone number history, credit balance, and text activity.

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Best uses for mass texting

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Reminders

Meetings, events, payments, appointments — texting is the most effective way to reach people.

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Employee updates

Update employees with important announcements, benefits re-enrollment, or schedule changes.

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Emergency notifications

Keep people informed when severe weather or other emergencies will impact them.

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Job openings

Respond to candidates who have applied to open positions, or shown interest in working for your company.

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Fill open shifts

Quickly reach employees and see who is available to fill an open spot in your schedule.

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Surveys

Texting is an easy way to survey customers, gather results, and respond to your contacts.

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Announcements

Let your contacts know about upcoming events, important dates, and special occasions.

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Healthcare notifications

Vaccination reminders, flu shot clinics, COVID case notifications — keep contacts updated.

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Prayer requests

Update your church phone tree and quickly deliver prayer requests and other messages to your congregation.

Automation features to save you time

Our automation features are a key benefit to your account. With our Keywords feature, you can easily set up words or phrases to trigger certain messages. This helps the right people get the right information without having to send the same response to multiple contacts. With our auto-replies feature, you can set up automatic replies for certain hours, days, or numbers. This way, you can keep in touch with your contacts, even when you’re not by the phone. 

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Personalized text messaging gets results

Research shows that text messages with personalization can yield a 4-12% better response rate to your message. If you're looking to fill a job or shift quickly, get more responses to payment reminders, or even ensure more members of your congregation read a daily devotional - using text personalization with our mass texting services is the key.

 

How to choose the right mass texting service

Find a purpose-driven organization

Businesses without defined values, as well as those who have lost sight of their values, are usually culprits of this purposelessness. A quick look through an "About Us" or "Culture" section of a business's website should give you a pretty good read on whether the company prioritizes purpose or just profit.

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Look for private and profitable businesses

Private and profitable - each of these characteristics can exist individually, but when they co-exist, it's magical. Private, profitable businesses provide security. People who care are at the helm of these types of businesses, and they strive to be there long-term.

 

Relationships should be prioritized

A professional, business-class solution should be there for you when you need them. At Text-Em-All, we believe relationships built on trust and mutual understanding lead to growth, scalability, and success, and we pride ourselves on striving to build better relationships with our customers every day.

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Don't sacrifice solution-building

At Text-Em-All, your dedicated account manager is here to help you discover solutions for your business. They'll work with you closely and truly get to know you and your goals. In addition, this most likely won't just be a one-time meeting, and you'll likely meet on a regular occasion. 

 

Features to look for in a mass texting service

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Two-way texting

A well-structured conversations feature should allow you to have one-on-one text conversations with your contacts directly within your account. In addition, if you need to respond to contacts on the go, it would be helpful for conversations to be easily accessible through a mobile app.

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Keywords

With SMS keywords, you can set up a word or phrase to trigger a corresponding automated text message. Keywords help keep recipients in the loop without teams taking the time to respond individually to contacts.

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Personalization and templates

Research shows that text messages with personalization, such as "first name" or "last name," can yield a 4-12% better response rate to your messages. We've made it simple to add personalization to your messages with the click of a button during broadcast creation.

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Deliverability

What's the point of using a mass messaging service if your messages aren't getting delivered? We prioritize getting your important messages to the right people quickly. We don't limit, or batch, the number of contacts in your broadcast, and on average, over 95% of our messages are delivered.

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Auto-replies

Auto-replies offer timely and efficient communication to your contacts by sending out an automatic text response. Auto-replies are often used for out-of-office notices, if the recipient should call you instead, or if the phone number is no longer in use.

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Message length

While it's critical to say everything you need to concisely, it can be difficult to cut down your message character count without omitting important details. For that reason, it's a good idea to look at the character count limit on texts when you're deciding on your mass messaging service. We recently expanded our character count to 960 characters per message.

Questions about mass texting

Why work with Text-Em-All?

We strive to delight our clients by being easy to work with - from simple, no-contract pricing to the straightforward, practical solutions we build. We work hard to get the details right and are driven by a genuine desire to help make things easier for our clients. Yes, we’re experts in our field. More than that, our clients find us to be partners they can depend on. So, expect us to be professional, knowledgeable, and personable!

Text-Em-All is entirely self-funded and is still managed by the same people that founded the company back in 2005. Brad Herrmann and Hai Nguyen are in it for the long haul and are dedicated to building a truly excellent small business. To get to know us, check out our employee-created Manifesto and our active participation in the Small Giants Community.

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Questions about the free trial? We’re here for you.