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MASS TEXTING SERVICE

Mass texting that reaches everyone on your list

One platform for every message your organization needs to send, with free carrier registration, no contracts, and a consent-first approach that keeps your texts out of spam filters.

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  • Real-time delivery reports
  • Free 10DLC carrier registration
  • Award-winning, human support
hero-industry-business 1
16,000+ organizations served
 
100% employee-owned
 
95%+ message deliverability
 
4.7★ 1,036 reviews on Trustpilot

What is a mass texting service?

A mass texting service lets an organization send one message to thousands of people at once, with each recipient receiving it as a private, individual text — not a group chat. The sender writes a message, selects a contact list, and the platform handles delivery, compliance, opt-outs, and reporting automatically.

Built-in compliance, no extra steps

Text-Em-All handles 10DLC registration for free — 95% of customers are approved within 1–2 business days.

Delivered with 95%+ reliability

Real-time delivery reports show exactly what was received, what failed, and why.

Replies come back to you privately

Keyword automation handles routine replies — like CONFIRM or STOP — without any manual work.

How do you send a mass text message?

Sending a mass text with Text-Em-All takes four steps: upload your contacts, write your message, choose your delivery options, then send or schedule. The platform automatically identifies which numbers can receive texts, removes bad data, and organizes contacts into reusable groups — so your next broadcast takes less time than your first.

01
Add contacts

Upload a spreadsheet or add manually. Landlines are flagged and groups are sorted automatically.

02
Send your message

Write your message, add personalization, and schedule it. Every contact gets a private one-on-one text.

03
Engage with replies

Replies land in a shared inbox your whole team can see. Keyword auto-replies handle the rest.

04
Track performance

See delivery rates, replies, and opt-outs in real time. Every broadcast generates a full report so you know what worked.

What does mass texting cost?

Text-Em-All offers two pricing models with no contracts or setup fees. Pay-as-you-go charges per 160-character text segment — buy credits and use them when needed. Monthly plans offer a flat rate based on contact volume. Both include a free trial, free 10DLC carrier registration, and the same core feature set. 

See full plan comparison →

  Credits Monthly
Best for Senders with changing contacts Senders with the same groups
Starting price 9¢ per credit $19/month
Message length Up to 1,600 characters Up to 320 characters (960 with Enhanced Texting)
All features included Yes Limited
Contracts None None
Carrier surcharges None None

No added fees for users, phone numbers, or carrier registration — ever.

Who uses mass texting?

Mass texting is used by any organization that needs to reach a large group quickly and reliably. The most common users are healthcare providers managing appointments, employers coordinating staff, schools sending parent communications, retailers running SMS marketing campaigns, and nonprofits coordinating volunteers — any organization where a missed message has a real cost.

Business

Promotions, customer updates, and operational announcements delivered instantly.

90% of texts are read within 3 minutes

See how businesses benefit from mass texting

Non-profit

Event reminders, volunteer coordination, and donation drives that get a response.

98% average open rate

See how texting boosts engagement

Retail

Flash sales, promotional offers, and order updates that actually get seen.

4-10X higher conversion than email

See how texting drives sales

Healthcare

Appointment reminders and patient and staff communications that actually reach people.

Reduce no-shows by up to 40%

Learn how texting improves patient attendance

Property management

Maintenance alerts, lease reminders, and emergency notifications for residents.

60X faster resident response than email

See how to use texting for tenants

Schools

Closures, attendance alerts, and parent communications sent in seconds

73% of parents prefer text communication

Learn how texting keeps parents informed

HR & staffing

Job alerts, shift fill, and employee updates sent to the right people fast.

Fill shifts 17x faster than calls

See how texting improves hiring

Religious organizations

Service reminders, event updates, and community announcements for every member.

45% average response rate

Learn more about texting for churches

Utilities

Outage alerts, billing reminders, and emergency notifications at scale.

30-40% reduction in inbound support calls

Discover how texting reduces service calls

What features does Text-Em-All include?

Text-Em-All includes two-way texting, keyword automation, personalization tags, broadcast scheduling, real-time analytics, and free 10DLC carrier registration on every account — no gated feature tiers for core functionality. Message deliverability exceeds 95%, with automatic opt-out detection and real-time failure alerts built in across both plan types.

  Credits Monthly 
Deliverability & 10DLC
95% delivery success rate
Textable number identification

We automatically flag which numbers on your list can't receive texts before you send

Real-time failure alerts

We notify you instantly if a message fails to send

Message length
Standard texts Up to 1,600 characters Up to 320 characters included
Up to 960 with add-on
MMS (images and media) 1 additional credit per message Available as add-on
Personalization & keywords
Personalization tags

First name + unlimited custom fields via merge tags

Keyword triggers

Auto-reply when a contact texts back any keyword

X
Auto-replies

Instant responses when your team is offline

X
Drip campaigns

Automatically send a sequence of texts over time

Beta X
Two-way texting & replies
Two-way texting

Private 1-on-1 inbox per contact — even after a mass send

Shared inbox

Team members can view, claim, and respond to replies together from a single inbox

Opt-out management
STOP request handling

Honored instantly, contact removed from future sends

AI-detected opt-outs

Recognizes opt-out intent even when a contact doesn't say STOP

5 orange stars

We increased sales by 30% using MMS through Text-Em-All. That was the most successful lobster roll weekend we've had in the few years I've been here.

JIMMY C., MARCZYK FINE FOODS

5 orange stars

Text-Em-All has seamlessly integrated with our startup as a communication source for our new and existing clients. Setting up a broadcast and managing replies is simple and effective. We are so thankful we no longer need to search for an amazing texting platform for our startup!

JESSICA J.

5 orange stars

I love that I am able to send a quick text to my audience within minutes, and my customers are happy to receive a quick and unintrusive message that doesn’t get lost in their overflowing email boxes. 

TIFFANY H.

5 orange stars

Text-Em-All is helping us solve the issue of marketing our services in a much more effective manner. One of the biggest benefits I have seen is that my registration rates for the programs offered are increasing.

KATHERINE C.

What makes Text-Em-All different from other mass texting platforms?

Text-Em-All is 100% employee-owned and has operated without outside investment since 2005. Most competing platforms are VC-backed and optimizing for acquisition — which means pricing changes, support quality drops, and product decisions get made for investors, not customers. Text-Em-All is building for 100 years. No exit plans. No acquisition roadmap.

Learn more about our journey to employee ownership

100% employee-owned

Every person on the team owns a piece of the platform. That changes the quality of support, the honesty of pricing, and the long-term view on every product decision.

Independent since 2005

No outside investment. No acquisition plans. While competitors get bought, rebranded, and repriced, Text-Em-All has operated with the same mission for two decades.

Responsible use, enforced

Text-Em-All actively refuses spam on its platform. The messages sent here are ones that people actually need to receive — not harvested lists, not volume for its own sake.

Common questions about mass texting

16,000+ organizations are already sending.
Yours can be next.

No contracts, no setup fees, and a support team that answers when you call. Create your free account in minutes, and we'll handle registration so you can start sending fast.

 

Set up my free account Get a demo