Deliver urgent messages with our mass texting service

Fast delivery of personalized, informational mass text messages to five people or 50,000.

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Mass text messaging helps you reach groups faster.

Personalization
Increase response rates with text message templates that include custom fields like first name or appointment date/time.
Large contact groups
Our mass texting service doesn't limit your group size. Whether it’s a group of five or 50,000 contacts - we’ll get your text out quickly.
Amazing results
We provide detailed reporting and text delivery receipts. In addition, you can set up notifications to ensure quick responses to all message replies. 
Powerful features
Message scheduling, automation, MMS, notifications, auto-opt-outs, two-way texting, free additional users, mobile app, and flexible pricing.

Not convinced? Here's what our customers are saying.

* These are actual quotes from real customers!
I work for a small non-profit organization with a tight budget that has to frequently communicate with the people that we serve. Text-Em-All allows us to do that in a cost-effective, efficient way that also meets our clientele where they are. Honestly, Text-Em-All has shot forward our customer service about 20 years!

Jessica F

Chief Programs Officer

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The Text-Em-All mass text messaging platform allows me to reach our customers when needed to provide them important information concerning their accounts. This service is valuable in our business.

Ed Young

General Manager at Taney County Public Water Supply District

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The best thing to come out of the pandemic was discovering Text-Em-All. We are in the live event business, and this past weekend, with an unexpected cancellation three hours before a performance, we were able to reach all of our audience members quickly and efficiently with the news.

Anonymous

Entertainment Employee

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My favorite part about Text-Em-All is the excellent attention to detail when it comes to compliance. It is so important to be on the "up and up" when it comes to making robocalls, and their diligence in making sure we are all in compliance is priceless. 

Anonymous

Administrator in Higher Education

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Reach groups faster with our mass texting service

More than 44,000 organizations have relied on Text-Em-All's easy-to-use automated calling and mass texting service to send a mass text to their contact list quickly. No SMS marketing, politics, or fundraising is allowed. We use toll-free or local numbers to send mass texts to contacts; on average, 95% of our messages are delivered. Don't forget to check out our Conversations mobile app that lets you easily manage two-way conversations on the go!

Deliver your text messages faster with mass texting

Text-Em-All is an easy-to-use mass text messaging service that’s only used to send messages people actually want to receive, such as job openings, church services, school closures, emergency alerts... you get the picture.

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SIMPLE BUT POWERFUL
Our easy-to-use interface lets you schedule your mass texts, add images, respond privately to replies, and opt-out contacts. Plus, you get free additional users, text numbers, and transparent pricing.

REACH LARGE GROUPS FAST
Our mass texting service doesn't limit or batch the number of contacts in your broadcast. Five people or 50,000 - we'll get your text messages out fast.

PERSONALIZATION AND TEMPLATES
Insert fields like "first-name" to increase replies and save messages as templates to reuse them later easily.

AMAZING RESULTS
Get detailed results when you send mass text messages showing deliveries, fails, opt-outs, and replies. Perfect for bulk texting!

Personalized text messaging gets results

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Research shows that text messages with personalization can yield a 4%-12% better response rate to your message. If you're looking to fill a job or shift quickly, get more responses to payment reminders, or even ensure more members of your congregation read a daily devotional - using text personalization with our mass texting services is the key.

 

Questions about mass texting

Companies work with aggregators to deliver SMS messages. An SMS aggregator is the middleman between wireless carriers and the texting platform. Because service providers deal with large volumes of bulk text messaging, they can negotiate discounted pricing for a text messaging service. This allows providers to build enhanced features and interfaces and create mass texting services that companies can use to deliver messages from the texting platform to their customers.

They don't have to be. Text messaging pricing is typically based on volume and which additional features are available and included with the text messaging service. Many mass text messaging companies operate in an enterprise SaaS environment, locking customers into high-priced multi-year agreements. We have no contracts at Text-Em-All. We'll sign a contract if you'd like us to, but we'll never require our customers to sign one.

Some standard pricing models include a recurring monthly fee with overages, a flat-rate monthly fee with unlimited messaging, or pay-as-you-go, where you buy credits for mass texts.

At Text-Em-All, we believe in simple, transparent pricing. We're passionate about creating a great user experience for our customers and strive to be a joy to do business with.

In addition to prioritizing easy-to-use interfaces, we believe our mass texting service should be affordable. We have two simple pricing options: a monthly subscription or a pay-as-you-go option where you purchase credits to pay for mass texts.

Monthly subscriptions include unlimited text messaging to your group. Pricing is determined by how large your group is and starts at just $7.50 per month for a group of 25 contacts. That means you can send as many mass text messages as you want to up to 25 contacts.

The pay-as-you-go option is best for high-volume mass text messages. The more credits you buy, the lower the per-credit price. One credit is equal to one 160-character outbound text per recipient. Credits never expire. If you have many contacts that change frequently or only need to send texts during an emergency, this is the better option.

Get started and sign up for a  free trial today! No contract. No credit card required. 

 

While mass texting is by no means illegal, it is heavily restricted. The U.S. government has a long history of regulating and protecting consumer privacy concerning telemarketing and robocalls, which also extends to texting. The most critical piece of legislation narrowing the scope of acceptable telemarketing practices came with the Telephone Consumer Protection Act of 1991 (TCPA), which amended the original Communications Act of 1934.

The problem with the 1991 legislation was that the meaning of prior consent could be interpreted somewhat loosely. Consent was considered given if a customer or potential customer voluntarily gave the company their phone number. Or, if consent was implied rather than explicit, that was also considered a green light for telemarketing calls and texts.

Text-Em-All has taken a stand against unwanted texts. Our response to the TCPA is that we've chosen not to allow SMS marketing, promotional, political, or fundraising messages on our platform. Although some of the above may be legal in certain circumstances, we respectfully decline to allow this traffic on our network. See our responsible use policy or contact our support team for more information.

Furthermore, our platform has built-in features to help you stay compliant., such as auto opt-out.

Read our blog post - Is mass texting illegal?

While a number blocked by the carriers is out of our control, there are some best practices you can implement to minimize the chances of being blocked. 

  • Clearly identify your organization or business in the body of your message. 
    For example, "ACME Health - You have an appointment for Tuesday at 3 PM. Let us know if you have any questions."

  • Clearly state your audience if applicable (i.e., employees, members).

  • Each broadcast should be associated with a single web domain owned by your organization. Although a full domain is preferred, a URL shortener may be used to deliver custom links (for example, Disney uses di.sn, which they own). You should avoid the common, public, or shared domain shorteners.

  • Do not include a callback number different from the number you are sending the message from (Call forwarding is available for Text-Em-All text numbers).

  • Minimize usage of all caps and excessive punctuation when sending a mass text. (THANKS, ASAP, @, %, !!!, ???)

There is an endless supply of text messaging providers available to businesses. Like most services on the web today, digging through the fine print to uncover hidden fees and charges can make it challenging to determine the actual costs involved. Here's a quick breakdown of pricing models you will likely come across.

  • Monthly w/Unlimited ($90/month with unlimited msgs)
  • Monthly w/Set Messages ($49/month for 2000 msgs)
  • Monthly w/Unlimited Messages to Some Contacts ($35/month for unlimited msgs to 100 contacts)
  • Pay As You Go (5 cents per msg)
  • Customized Packages (submit a quote)

Beware of unlimited plans over long codes. As mentioned above, long codes are restricted, so these aren't truly unlimited. Additionally, you should also be on the lookout for hidden charges. Many service providers charge additional fees for extra features, additional users, and premium support. Not to mention a whole host of services that lock you into long-term contracts with fluffy SLAs (service level agreements) that bosses tend to love but provide very little real value.

The Differences Between Group Texting & Mass Texting

Many users get confused between group messages and mass text messages. While the two sound and appear like a mass text, a thin line differentiates them. Let’s dig into the details of bulk SMS!

What are group messages?

A group message involves three or more recipients. The most interesting thing about group messages is that replies are not private, and data rates may apply. If you send a group message to 10 people and someone replies, everyone in the group can see the message - and so on. This is one of the reasons that group texting is better for personal or non-business messaging. Unlike a mass text message, there is a limit on the number of recipients.

The maximum number of recipients depends mainly on your mobile device and carrier. Some older phones allow you to send texts to 10 recipients, but some models only enable you to send messages to up to 30 recipients using SMS.

Group messages are typically sent as an MMS and must be enabled from the settings. The process is relatively simple, however. Go to your contacts and create a group of recipients. You can have several groups and name them accordingly.

While group messages are an easy way to send a text message, the limit on the number of recipients can be a problem. Plus, since they’re sent as MMS, not all phones may support group messages.

Group messages are not counted as a single message, i.e., if you have ten recipients, you will be charged for ten messages. Similarly, the phone may or may not open ten different threads, making it challenging to manage all the conversations.

How does sending a mass text work?

Mass text messaging (also known as bulk texting) is used to text many people simultaneously. To send mass texts, you will need to develop your mass texting interface using an SMS aggregator or utilize a bulk SMS service like Text-Em-All. We have already created a bulk SMS service and have negotiated lower rates due to the high volume of messages we send. We currently send over 30 million SMS messages per month.

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Unlike group texting, mass messaging replies are handled differently. When a business sends a mass text to 1,000 contacts, they often receive replies. Each reply is treated as an individual and private, 1-to-1 text conversation. Contacts can only see text messaging between themselves and the sender, not any other contacts on the mass text.

There is generally no limit on the maximum number of messages sent with mass texting. Additional vetting may be required in some cases to send a large amount of texts at once, but if you're using Text-Em-All, we will help you make sure you can get your messages where they need to go quickly.

Which type of mass texting should I choose?

Group texting is helpful if you have a small list of recipients for personal use. On the other hand, a mass text messaging service is beneficial for businesses that have a massive list of recipients and need to keep people informed via mass text.

Group messages may appear affordable, but the cost per message can be very high if you have a huge list of recipients. Plus, responding to each message is also troublesome since no privacy is built into the system.

What are some mass text messaging best practices?

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  1. Narrow your contact lists

    It's fine to message all of your contacts, but when filling a job — it doesn't make sense to message 1,000 candidates when only 500 are qualified.

  2. Text notifications

    Large mass texts may result in a lot of responses. Avoid becoming overwhelmed by changing the frequency of unread message notifications.

  3. Mass texting structure

    A good mass text has 3 parts: identifying the sender, your information, and a clear call to action so the recipient knows exactly what they should do next.

  4. Personalize text messaging

    We've already talked about this, but using personalization in your mass text message increases text message engagement with your target audiences.

 

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