text messaging service for business

This can be a really tricky question.

There are well-defined regulations and legal risks that businesses should be aware of related to text messaging. While businesses should understand these issues, common sense should be your guide.

Don't send business sms messaging to people who don't want them, or people you don't have a relationship with.

If you want to succeed with using text messaging services, you should focus on providing meaningful content to your contacts. Nobody likes spam, especially unwanted marketing campaigns, and you should be sure to follow a responsible use policy like ours.

Used responsibly, texting can be a great tool for any business. You've likely seen some amazing texting stats that show just how effective texting can be.

As a general rule, if your message isn't urgent and isn't easily delivered in a couple of sentences - you shouldn't be sending it as a text.

Texting is a great way for both large and small businesses to deliver important messages, announcements, and reminders. Think about how you communicate with email, over the phone, and via regular mail. What scenarios might be better served with a brief text message?

If you're looking to grow your brand, texting can be a great way to provide consistent communication and excellent customer service. Consider signing up for a free trial to give the Text-Em-All services a try. 

Similar to phone calls, text messages must come from a pre-designated number which can be a toll-free or local phone number.

When you create a new account you are automatically assigned a random toll-free text number for use. You can enable your own business number for texting, however, you must authorize them to send and receive text with our carrier before use.

SMS Messaging

SMS is an acronym for "Short Message Service" and is the oldest, most widespread, and frequently used texting technology that is supported by every single mobile network and device today.

In the U.S. alone, over 6 billion SMS messages are sent daily. These messages are limited to 160 alphanumeric characters per message (That's just a fancy word for both letters and numbers).

MMS Messaging

MMS is an acronym for "Multimedia Message Service" and is most popularly used to send pictures or images.

In the U.S. alone, annual MMS traffic has increased from 57 billion to 96 billion messages. Unlike SMS, MMS messages do not have a standard length.

Our business text messaging service is used to transmit informational messages to those who are expecting to receive the information.

If someone didn’t give their number directly to you or your organization, do not use our service.

Also, we do not allow political, promotional, or text message marketing.

Yes! Except instead of "two way", we call this feature "Conversations". The Conversations feature allows you to have one-on-one  (or two way) conversations with your contacts directly within your account in addition to being able to quickly message up to 15 contacts. 

The last thing we want to do is deliver a message to someone who doesn’t want it. So, we have many methods for opting out.

Text recipients can reply STOP to any message, call recipients can opt out at the end of the message, and anyone can enter a phone number on our opt out page.

All of these methods will immediately block that account from calling/texting that phone number.