SMS FOR HEALTHCARE

Improve Patient Care with SMS for Healthcare


We help hospitals, senior living facilities, and other healthcare facilities effectively communicate important information to patients, caregivers, and staff.

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Deliver text messages and calls to patients and staff members

What if missed appointments and forgotten medications could be a thing of the past? Text-Em-All’s automated text messaging service is an ideal way to deliver appointment or medication reminders to patients. If you're in need of extra staff during the COVID-19 pandemic or a late-night shift, Text-Em-All is a great tool for text messaging employees as well.

Read reviews from other healthcare industry customers. 

 

Benefits and features built for every healthcare facility

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Medical Practices

Get your patients through the door on time and decrease no shows with appointment reminders.

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Hospitals

Streamline staff communications with time-sensitive open shift alerts and other emergency notifications. 

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Senior Living Facilities

Provide peace of mind to senior living residents and their families with automated messaging.

Texting or calling, we've got you covered.


Our easy-to-use service gives you the tools to send important messages fast,
no matter how many people you need to contact.

Mass Text Messaging

icon-checkmark-blue    Setup keywords and auto-replies

icon-checkmark-blue   Launch text surveys

icon-checkmark-blue    Manage replies & send individual messages

icon-checkmark-blue    Text from your existing business number

icon-checkmark-blue    Create templates and personalization

View all texting features

Automated Calling

icon-checkmark-blue    Schedule messages in advance

icon-checkmark-blue   Adjust call speed to regulate reply volume

icon-checkmark-blue    Save recorded messages for future use

icon-checkmark-blue    Leave voicemails if contacts don’t answer

icon-checkmark-blue    Let contacts easily connect to a live person

View all calling features

Frequently asked questions

COVID-19 exposure notifications

The global pandemic has forced many businesses to restructure their processes to cull the spread of the virus. One of the key defenses against spreading the disease is alerting people who may have been exposed.

As a result, we’ve seen a huge increase in customers looking to deliver notifications via text messages to employees and customers when another individual's lab results have tested positive for COVID-19 in the United States. This new process is taking place across a wide range of industries. From restaurants to healthcare facilities, everyone must play their part in helping to stop the spread of the virus–and it all starts with communication. To learn more about exposure notification requirements and health tips, click here.

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Benefits of mass texting for senior living facilities

For senior living facilities, text messaging in healthcare (SMS for healthcare) has many benefits to the facility, patients, and their families. You’ll be able to keep your contacts in the loop, build trust, and save time and energy while delivering emergency and informational healthcare SMS messages fast. Effective communication is the foundation for excellent patient care, which ultimately leads to better family and patient relationships.


Senior living facilities and caregivers can find a myriad of benefits by texting in healthcare and utilizing SMS reminders, including: connecting your team, saving time and resources, appointment reminders, prescription refills, test results, emergency management, and providing peace of mind to residents and their families. 

The use of technology has changed the way senior living facilities operate. As more residents become comfortable with personal mobile devices, facilities are moving away from the old ways of communicating with their residents, families, and staff members, and beginning to rely on automated voice and mass text messaging tools like Text-Em-All.

Best texting practices for sms appointment reminders

According to a 2018 survey, about 42% of healthcare patients miss or skip their appointments. While healthcare industry organizations may not be able to do very much about the patients who skip out on their appointments on purpose (no shows), you can reduce the no show rate by investing in an automated sms for healthcare messaging app.


Once you’ve decided on an appointment reminder service for healthcare sms communication, there are a few best practices to keep in mind:

1. Don't send too many messages
2. Make your messages clear and concise
3. Consider a response request
4. Make your text reminders personal
5. Don't send a message too early or late
6. You can never have enough SMS messaging reminders 

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