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Texting for nonprofits

A texting service for nonprofits that keeps donors, volunteers, and members informed

Your mission depends on volunteers showing up, donors staying engaged, and communities hearing from you at the right time. Text-Em-All reaches all of them in one broadcast, and replies come back to you.

A text survey asking a volunteer team about availability for an annual care package event, with replies of Yes and No and a results summary showing most confirmed
16,000+ organizations send with us
 
100% employee-owned
 
95%+ of texts are delivered
 
4.7★ 1,191 reviews on Trustpilot
16,000+ organizations send with us
100% employee-owned
95%+ of texts are delivered
4.7★ 1,191 reviews on Trustpilot
The short answer

What is a texting service for nonprofits?

 

A texting service for nonprofits is a platform that lets organizations send mass SMS messages to donors, volunteers, members, and staff from a single account. Text-Em-All delivers 95% or more of those messages to the carriers, and replies come back to the same place you sent from. Nonprofits use these platforms for fundraising campaigns, event reminders, volunteer coordination, and emergency alerts.

Why nonprofits choose Text-Em-All

When your supporters write back, half of first replies arrive within 18 minutes.

Carrier registration is covered

Before anyone can send mass texts in the U.S., their number has to be registered with the carriers, and most platforms charge for it. Text-Em-All covers the cost and walks you through the form. Most registrations clear in 1 to 2 business days.

No IT team required

Upload a contact list, write your message, and send. Landlines are filtered out automatically, so you're not spending credits on numbers that can't receive texts. Your development staff and volunteer coordinators can run it without training.

Support from owners

Text-Em-All is 100% employee-owned. When you call or email support, you reach someone with a stake in whether this works for you. Every plan includes phone and email support, Monday to Friday, 8 AM to 5 PM Central.

How nonprofits use text messaging

Reach donors during giving campaigns, coordinate volunteers for events and shifts, notify members of program updates, and send emergency alerts. People answer texts, and half of first replies arrive within 18 minutes.

Giving season

Giving Tuesday and year-end appeals start in October

Both fall inside the same six weeks. Sending mass texts in the U.S. takes a one-time carrier registration first, and most registrations clear in 1 to 2 business days, so October leaves you room.

Register in October

Carrier registration is required before anyone can send mass texts in the U.S. Text-Em-All covers the cost and walks you through the form. Most registrations clear in 1 to 2 business days.

Giving Tuesday

One message to your whole supporter list on the morning of. Replies come back to the same place you sent from, so a donor with a question gets an answer instead of a voicemail.

The last week of December

A reminder in the last days of the year reaches supporters who meant to give and let it slip. One message, one link, and their reply comes back to you.

Fundraising by text is for organizations with 501(c)(3) status. Ticket sales, membership dues, and program enrollment aren't fundraising, so any organization can send those.

Who uses Text-Em-All at nonprofits

One account covers the whole organization. Each team manages its own contact lists and sends independently, without stepping on each other's broadcasts.

Development and fundraising staff

Send giving day appeals, campaign updates, and donation acknowledgments to segmented donor lists. Delivery reports show who received the message, so follow-up calls go only to the people who need them.

Volunteer coordinators

Confirm shifts, send day-of reminders, and fill last-minute openings before they become a problem. Volunteers reply to confirm, and those replies come back to the same place you sent from.

Communications and marketing staff

Schedule campaign messages in advance, send event invitations to segmented lists, and follow up with attendees afterward. Text reaches people who don't open your emails, without a separate tool or budget line.

Executive directors and leads

Send emergency alerts, staff-wide updates, and board communications from the same account your teams use every day. When something urgent happens, you're not logging into a system you haven't touched in six months.

How to get set up for nonprofit texting

01

Create a free account

No credit card. Add your organization name and contact details. Signing up takes about two minutes.

02

Add your contacts

Upload a spreadsheet or add people by hand. Landlines are flagged and filtered automatically, so you're not sending to numbers that can't receive texts.

03

Complete carrier registration

We cover the cost and walk you through the form. Most registrations clear in 1 to 2 business days, and you can build your list while it's in flight.

04

Send and track

Write your message, schedule it or send it now, then read the delivery report. Replies come back to the same place, so your whole team can see and answer them.

Five out of five stars
I work for a small non-profit organization with a tight budget that frequently communicates with the people we serve. Text-em-all allows us to do that in a cost-effective, efficient way that also meets our clientele where they are. Honestly, Text-Em-All has shot forward our customer service about 20 years!
Jessica F., Chief Programs Officer

Questions about nonprofit text messaging

How much does a texting service for nonprofits cost?

Two ways to pay. Credits start at 9¢ each, which suits a few sends a year, and one credit sends one text of up to 160 characters to one person. Monthly plans start at $19 and suit a list you message every week. Inbound texts are free either way.

Does Text-Em-All offer nonprofit discounts?

No. When Text-Em-All was founded, we decided to offer the lowest price we could to everyone, regardless of nonprofit status, so there's no separate nonprofit rate to apply for and no paperwork to file for one. Credits start at 9¢ and monthly plans start at $19, and that's what a nonprofit pays.

Is there a free texting service for nonprofits?

You can open a free account with 25 credits and send a real message to a real list with it, which is enough to find out whether this fits how your organization works. After that, texting is paid: credits start at 9¢, or monthly plans at $19. There's no permanently free nonprofit tier, and no nonprofit rate, because the price is already the lowest we offer anyone.

When should our nonprofit set up texting for giving season?

Start in October. Carrier registration has to clear before you can send mass texts in the U.S., and most registrations clear in 1 to 2 business days, so leaving it until November means your first appeal is waiting on paperwork. You can build your list and write the message while registration is in flight.

Is text messaging compliant with nonprofit fundraising regulations?

Texting people who opted in to hear from you is compliant, and the consent and opt-out handling is built into the send rather than left to you. One condition is worth knowing before you plan a campaign: fundraising by text is for organizations with 501(c)(3) status. Ticket sales, membership dues and program enrollment are ordinary commerce, so any organization can send those.

What types of messages can nonprofits send with Text-Em-All?

Donation appeals, campaign updates, volunteer shift requests, event reminders, program news, emergency alerts and board communications, to a list that opted in to hear from you. What we won't carry is unsolicited messaging to a purchased or harvested list, and turning that work down is the reason carriers trust our traffic.

How is Text-Em-All different from other nonprofit texting platforms?

Three things a competitor would find hard to copy. We charge nonprofits the same as everyone else, on purpose, so there's no discount to negotiate. We're 100% employee-owned, so the person answering your call has a stake in the outcome. And we show you what happened to every recipient rather than one delivery percentage.

How does 10DLC registration work for nonprofits?

10DLC is the carrier registration program for sending mass texts from a standard ten-digit number in the U.S. You complete a form with your organization's details, we cover the cost and walk you through it, and the carriers approve it. Most registrations clear in 1 to 2 business days. It's a carrier process rather than ours, so we can't promise a date for any one account.

How do I get started with text messaging for my nonprofit?

Set up a free account, which takes about two minutes, then add your contacts and complete carrier registration. You can build the list and write your first message while registration is clearing. If you're aiming at giving season, start in October.

Nonprofit communication doesn't have to be complicated

Set up a free account and build your first list today. Texts wait on a one-time carrier registration, and most registrations clear in 1 to 2 business days.

16,000+ organizations send with Text-Em-All.