Questions about nonprofit text messaging

• How much does a texting service for nonprofits cost?

  Text-Em-All offers two pricing options. Pay-as-you-go lets you purchase credits as needed. Each outbound text uses one credit, with credits available in bundles at a per-credit rate. Monthly plans include a set credit allotment at a fixed monthly price. There are no annual contracts, no setup fees, and no per-user charges. 10DLC carrier registration is included at no additional cost.

• Is text messaging compliant with nonprofit fundraising regulations?

  Yes, with the right consent documentation. Nonprofits sending fundraising appeals via text must have prior express written consent from recipients. Donors need to have opted in through a form, checkbox, or keyword sign-up. Setting up an SMS sign-up form makes it easy for supporters to opt in. For informational messages like event reminders and volunteer alerts, prior express consent (verbal or written) is sufficient. Text-Em-All includes opt-out management tools and consent tracking to keep your program compliant with TCPA requirements.

• What types of messages can nonprofits send with Text-Em-All?

  Nonprofits use Text-Em-All for fundraising campaigns and donation appeals, volunteer shift reminders and confirmations, event invitations and attendance reminders, emergency alerts and facility closures, member communications and program updates, and internal staff and board notifications. Both one-way broadcast messages and two-way conversations are supported from the same account.

• How is Text-Em-All different from other nonprofit texting platforms?

  Three things stand out: Text-Em-All is 100% employee-owned, which means every person on support and product has a direct stake in whether the platform works for you. The company handles 10DLC carrier registration at no charge; most platforms pass this cost to customers. And Text-Em-All has operated without outside investment since 2005, which means the pricing and support model isn't driven by growth metrics or acquisition timelines. It's built to be here long-term.

• Does Text-Em-All offer nonprofit discounts?

  Text-Em-All's standard pricing is already structured to work for organizations of all sizes, including nonprofits, with pay-as-you-go options that avoid monthly minimums. For nonprofits with specific volume needs or budget constraints, contact the support team to discuss what option fits best. There are no hidden fees and no contracts, so cost is predictable regardless of which plan you choose.

• How does 10DLC registration work for nonprofits?

  10DLC (10-digit long code) registration is required for any organization sending mass texts through U.S. carriers. It verifies your organization's identity and use case with carriers to ensure message deliverability. Text-Em-All handles the entire registration process on your behalf at no charge. You provide your organization name, EIN, and a brief description of how you'll use texting. Most registrations are approved within 1-2 business days.

• How do I get started with text messaging for my nonprofit?

  Create a free account at text-em-all.com. No credit card required. The platform walks you through adding contacts, completing 10DLC registration, and sending your first message. Most new accounts send their first broadcast within the same session. Live support is available by phone and email if you have questions along the way.