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Free SMS templates for business

Need help creating effective business texts? Use our collection of free text message templates to communicate, engage your contacts, and boost productivity.


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These templates cover the most common SMS use cases for businesses and organizations: appointment reminders, emergency alerts, sales promotions, shift fills, and payment notices. Copy, customize, and send. Each one is designed to be short, direct, and immediately useful.

Promotional vs. non-promotional SMS: What's the difference?

Non-promotional SMS messages are informational, transactional, or relational in purpose: appointment reminders, shift alerts, emergency notifications, and similar communications. Promotional messages market a product or service. The consent requirements differ. Informational messages require express consent. Promotional messages require prior express written consent.

The templates below are examples only. Read our article on text messaging best practices for more tips.

Template categories

Click on a use case below to see templates.

Announcements Closings & delays Employee communication Emergency alerts Event planning Hiring Marketing Prayer requests Reminders Surveys Weather alerts Vaccine reminders

SMS templates

Crafting text messages that resonate with your audience is crucial for effective communication. Here are some commonly used non-promotional SMS templates to kickstart your messaging.

Remember, these templates are just starting points. You should customize them to fit your specific needs and the tone of your organization. Also, remember to comply with all relevant laws and regulations when sending out mass text messages.

Announcements

General announcement

Riverdale Community Center: Our new fitness wing opens Saturday, May 10. Drop-in hours are 6 AM–9 PM daily. Questions? Call 555-0182.

Policy update

Lakewood HR: Our PTO policy has been updated effective June 1. Review the changes at [Link] and reply CONFIRM when you've read it.

Facility update

Westside Church: The north parking lot will be closed this Sunday for repaving. Please use the main lot on Cedar Ave. See you at 9 AM!

Change in operating hours

Blue Ridge Clinic: Starting July 7, we'll close at 5 PM on Fridays. Monday–Thursday hours remain 8 AM–6 PM. Call 555-0140 with questions.

Holiday closure

Summit Staffing: Our offices will be closed Monday, May 26 for Memorial Day. We'll reopen Tuesday at 8 AM. Have a great long weekend.

New location or service

Greenway Dental: We've opened a second location at 4820 Main St. Same team, same hours, now closer to the Northside. Book at [Link].

 

 

Closings & delays

School closure

Lincoln USD: Due to forecasted ice, all schools will be closed tomorrow, January 14. No in-person or virtual instruction. Stay safe.

Two-hour delay

Jefferson Elementary: School will operate on a 2-hour delay tomorrow, March 3. First bell at 9:45 AM. Bus routes adjusted accordingly.

Early dismissal

Westbrook Middle School: Students will dismiss at 1 PM today due to a water main issue. Make sure your child has a ride or call the main office.

Office closure

Pinnacle Insurance: Our office will be closed Thursday, December 26. Emergency claims: call 555-0200. We'll reopen Friday at 8 AM.

Event cancellation

Harvest Community Church: Tonight's Wednesday service has been cancelled due to severe weather. We'll see you Sunday at 10 AM.

Delayed opening

Riverside City Hall: City offices will open at 10 AM tomorrow following the storm. Essential services remain available at 555-0911.

 

 

Emergency alerts

Immediate safety threat

Eastview ISD: EMERGENCY — All campuses are on lockdown due to a reported threat nearby. Do not come to school. We'll send updates every 15 minutes.

Evacuation notice

City of Millbrook: A gas leak has been reported on the 400 block of Oak Street. Residents should evacuate immediately and call 911 if needed.

Shelter in place

Lakeview Manufacturing: Shelter in place immediately due to an incident in Building C. Stay in your current location. More info to follow.

Power outage

Ridgecrest HOA: A power outage is affecting our neighborhood. Duke Energy has been notified. Estimated restore time: 4 PM. Updates to follow.

Medical emergency protocol

Northside Health: Code Yellow in effect. All staff report to your emergency stations per protocol. Do not use elevators. Await further instruction.

All clear

Eastview ISD: All campuses are now clear. The lockdown has been lifted. Students are safe. Normal dismissal will proceed. Thank you for your patience.

 

 

Employee communication

Shift change

Lakeview Logistics: [First Name], your shift on Thursday has moved from 7 AM to 9 AM. Same location. Reply YES to confirm you received this.

Open shift alert

Ridgeline Staffing: Open shift available Saturday 6 AM–2 PM at Summit Foods. $18/hr. Reply SHIFT to claim it before 5 PM today.

Company update

Atlas Manufacturing: A companywide update from leadership will be shared at the all-hands meeting Friday at 3 PM in the main conference room.

Benefits enrollment reminder

Northside HR: Open enrollment closes Friday, November 8. Log in at [Link] to confirm or update your benefits. Questions? Call ext. 204.

Safety reminder

Cascade Construction: Weekly reminder — hard hats and hi-vis vests are required on all active sites. No exceptions. Stay safe out there.

Payroll notification

Summit Foods HR: Direct deposits will post by 5 PM Friday due to the holiday. Paper checks will be available at the front desk by 3 PM.

 

 

Event planning

Event invitation

Greenway Dental: [First Name], you're invited to our patient appreciation night on June 5 from 6–8 PM. Light refreshments, door prizes, and more. RSVP: [Link].

RSVP reminder

Lakeview Chamber: RSVPs for the May networking dinner close Thursday. Seats are limited — reserve yours at [Link] or reply YES to confirm.

Event day reminder

Harvest Community Church: Don't forget — the annual fall festival is today from 2–6 PM at Riverside Park. Bring the family. See you there!

Volunteer request

United Way Tri-County: We need 20 volunteers for Saturday's food drive from 9 AM–1 PM. Sign up at [Link] — spots are going fast.

Event recap with next steps

Ridgeline Chamber: Thanks for joining us last night. Slides and resources from Thursday's event are at [Link]. Our next meetup is August 7.

Logistics update

Westside Gala Committee: Parking update — the Civic Center garage will be free for attendees Saturday night. Show your ticket at the gate.

 

 

Healthcare safety

Infection control alert

Northside Health: Reminder to all staff — follow enhanced handwashing and PPE protocols on Units 3 and 4 effective immediately. See charge nurse for details.

Patient safety protocol

Riverside Medical: All clinical staff — updated fall prevention protocols are in effect starting Monday. Review the updated guidelines at [Link] before your next shift.

Health screening reminder

Lakeview Medical Center: Annual staff health screenings are available May 12–16 in the wellness room. Screenings are free and take about 20 minutes. Schedule yours at [Link].

Compliance training deadline

Valley Health HR: HIPAA and compliance training must be completed by Friday, May 16. Log in at [Link] to finish your modules. Contact HR at ext. 210 with questions.

Exposure notification

Northside Health: If you worked in the ED on May 7 between 6 AM and 2 PM, please contact Employee Health at 555-0141 today. This is a precautionary notification.

Code or drill notification

Riverside Medical: A fire drill is scheduled for Thursday, May 15 at 10 AM. All staff should follow standard evacuation procedures. This is not an emergency.

 

 

Hiring

Application received

Ridgeline Staffing: Hi [First Name], we received your application for the warehouse associate role. We'll be in touch within 3 business days.

Interview invitation

Apex Logistics: [First Name], we'd like to schedule your interview for the driver position. Reply CONFIRM to receive a scheduling link.

Job fair announcement

Tri-County Manufacturing: We're hiring 40+ positions. Join us at our job fair Thursday, April 17 from 10 AM–4 PM at 800 Industrial Blvd. No appointment needed.

Offer notification

Summit Foods HR: [First Name], we have great news — check your email for an offer letter from our team. Reply here with any questions.

Onboarding reminder

Apex Logistics: [First Name], your first day is Monday at 8 AM. Report to the main lobby and ask for Marcus. Bring your ID and any signed docs.

Referral program

Cascade Construction: Know someone looking for work? Refer a friend for any open position and earn a $200 bonus after their 30th day. Details: [Link]. 

 

 

Marketing

Flash sale

Harbor Outfitters: 30% off all outerwear today only — ends at midnight. Shop now: [Link]. 

New product launch

Bloom Skincare: Our new SPF moisturizer is live. Members get early access + free shipping through Sunday. Shop at [Link]. 

Back in stock

Cedar & Co.: [First Name], good news — the item you wanted is back in stock. Quantities are limited, so grab yours before it sells out again: [Link].

Seasonal promotion

Maple Home Goods: Summer sale starts Friday. Up to 40% off patio, bedding, and kitchen. In-store and online. Details: [Link]. 

VIP early access

Maple Home Goods: [First Name], as a VIP member you get first access to our summer collection — 24 hours before it goes public. Shop now: [Link].

Event-based promotion

Ridgeline Brewing: Join us Friday for $4 pints and live music from 6–9 PM. No cover, no reservation needed. [Link] for details.

 

 

Prayer requests

General prayer request

Grace Fellowship: Please pray for the Miller family as they navigate a difficult season. Join us Wednesday at 7 PM for a prayer service.

Health-related request

Cornerstone Church: Deacon Harris is recovering from surgery. Please keep him and his family in your prayers this week.

Bereavement

St. Andrew's: We ask for your prayers for the Thompson family following the passing of their mother, Ruth. A memorial service will be announced soon.

Community or global request

First Baptist: Join us in praying for communities affected by the flooding in East Tennessee. A donation link is available at [Link].

Upcoming event or service

River of Life Church: Please pray for our mission team departing Sunday for Guatemala. They'll be there July 14–21. We'll send updates.

Praise report

Calvary Chapel: Good news — Pastor Nguyen's surgery went well and he's home resting. Thank you for your prayers. He hopes to be back Sunday.

 

 

Reminders

Appointment reminder

Blue Ridge Clinic: [First Name], a reminder — you have an appointment tomorrow at 2:30 PM with Dr. Chen. Reply C to confirm or call 555-0140 to reschedule.

Payment reminder

Westside Property Mgmt: [First Name], your rent payment of $1,200 is due Friday, May 1. Pay online at [Link] or drop a check at the office.

Prescription ready

Pinewood Pharmacy: [First Name], your prescription is ready for pickup. We're open M–F 9 AM–6 PM and Saturday 10 AM–4 PM.

Service due

Northside Auto: [First Name], your vehicle is due for an oil change. We have openings this week — book at [Link] or call 555-0190.

Document deadline

Eastview ISD: [First Name], we still need your child's updated vaccination records by Friday, May 9. Upload them at [Link] or bring to the front office.

Renewal reminder

Valley Insurance: [First Name], your policy renews June 15. Log in to review your coverage or call us at 555-0177 with questions before then.

 

 

Surveys

Post-appointment feedback

Blue Ridge Clinic: [First Name], thanks for visiting us today. We'd love your feedback — it only takes 2 minutes: [Link]. Reply STOP to opt out.

Employee satisfaction survey

Cascade Construction HR: Our annual employee survey is open through Friday. Your responses are anonymous and help shape next year's priorities: [Link].

Event feedback

Lakeview Chamber: How'd we do at Thursday's dinner? We'd love to hear from you — quick survey at [Link]. Thank you for attending.

Product or service rating

[First Name], how are you liking your recent purchase? Leave a quick review at Harbor Outfitters and get 10% off your next order: [Link]. Reply STOP to opt out.

Community needs assessment

City of Greenfield: Help us plan better services. Take our 5-minute community survey at [Link]. All responses are confidential. Deadline: May 31.

Training or class feedback

Summit Foods HR: Thanks for completing today's safety training. Share your feedback in 2 minutes: [Link]. Your input improves future sessions.

 

 

Weather alerts

Severe storm warning

Platte County Emergency: A severe thunderstorm warning is in effect until 8 PM. Stay indoors and away from windows. Monitor local news for updates.

Winter storm

Tri-County Schools: A winter storm warning begins tonight at 10 PM. Check your email by 6 AM for school status. Closure info also at [Link].

Tornado warning

City of Greenfield: A tornado warning has been issued for our area until 7:45 PM. Take shelter now in an interior room on the lowest floor.

Flooding

Riverside Public Works: Flash flood conditions are expected through midnight. Avoid low-lying roads, especially on Mill Creek Rd. More updates to come.

Heat advisory

Maricopa County: An excessive heat warning is in effect through Saturday. Cooling centers are open at [Link]. Check on neighbors who live alone.

Post-storm safety check

Harrison Township: The storm has passed. Crews are assessing road conditions. Report downed power lines to 555-0911. Do not touch downed lines.

 

 

Workplace safety

Daily safety reminder

Cascade Construction: Daily reminder — PPE is required in all active work zones. Hard hats, gloves, and steel-toes before you step on site. Stay safe today.

Incident report notification

Atlas Manufacturing HR: A workplace incident occurred today in Building B. All employees in that area are asked to complete an incident report by end of shift. Contact your supervisor with questions.

Safety training reminder

Summit Foods HR: Mandatory safety training is scheduled for Friday, May 9 from 9–11 AM in Conference Room A. Attendance is required for all floor staff. Reply CONFIRM to acknowledge.

Drug test notification

Ridgeline Staffing: [First Name], you've been selected for a routine drug screening. Please report to the HR office by 3 PM today. Reply YES to confirm you received this.

Hazard or equipment alert

Lakeview Manufacturing: The forklift on Line 2 is out of service pending inspection. Do not operate until further notice. Use the Line 4 unit in the meantime. Contact your floor supervisor with questions.

OSHA inspection notice

Atlas Manufacturing: An OSHA inspection is scheduled for Tuesday, May 13. All supervisors should review current compliance documentation today. Contact HR at ext. 204 with questions.

 

 

Vaccination

Vaccination clinic announcement

Maricopa County Health: A free flu shot clinic is scheduled for Saturday, October 11 from 9 AM–1 PM at 800 Civic Blvd. No appointment needed.

Appointment reminder

Northside Pediatrics: [First Name], a reminder — your child's vaccination appointment is Thursday at 10:15 AM. Call 555-0130 to reschedule if needed.

Second dose reminder

Valley Health: [First Name], your second dose is due by June 3. Call 555-0150 or schedule online at [Link] to book your appointment.

Record submission request

Eastview ISD: [First Name], updated vaccination records are required by May 30 for enrollment. Upload at [Link] or bring to the front office.

Workplace vaccination program

Atlas Manufacturing HR: Company-sponsored flu shots are available Tuesday, October 14 from 10 AM–2 PM in the break room. No cost to you. No appointment needed.

Record confirmation

Northside Pediatrics: We've received [First Name]'s vaccination records. Your file is up to date. Call 555-0130 with any questions.

Want to learn how to use ChatGPT to create more free templates?

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