MASS TEXTING SERVICE
Mass texting that reaches everyone on your list
Built for organizations that need to reach hundreds or thousands of people at once, with proof that every message landed. Each text arrives as a private, one-on-one message. No contracts, no throttling, and opt-outs are handled automatically.
- Real-time delivery reports
- Free 10DLC carrier registration
- Award-winning, human support
What is a mass texting service?
A mass texting service lets an organization send one message to thousands of people at once, with each recipient receiving it as a private, individual text — not a group chat. The sender writes a message, selects a contact list, and the platform handles delivery, compliance, opt-outs, and reporting automatically.
The straightforward solution to mass text messaging
Built-in compliance, no extra steps
Text-Em-All handles 10DLC registration for free — 95% of customers are approved within 1–2 business days.
Delivered with 95%+ reliability
Real-time delivery reports show exactly what was received, what failed, and why.
Replies come back to you privately
Keyword automation handles routine replies — like CONFIRM or STOP — without any manual work.
What should you look for in a mass texting service?
Six things decide whether a mass texting service will work for an organization: individual delivery instead of a group thread, per-contact delivery reporting, replies that come back to one place the team can see, carrier registration covered for you, automatic opt-out handling, and a way to reach the people a text won't reach.
- Individual delivery, never a group thread. Every recipient should get a private one-on-one text, so nobody sees another contact's number or reply. Ask how many contacts one send can hold.
- Per-contact delivery reporting. Ask whether you can see which numbers the carrier accepted and which failed, and whether you can see it while the send is still running.
- Replies in one place your team can see. A reply should arrive in a shared inbox, not on the phone of whoever pressed send. Ask whether two people can work that inbox without answering the same message twice.
- Carrier registration covered. Sending from a 10-digit number means registering your organization with the carriers first. Ask who pays for it, who completes the form, and what happens when a carrier rejects it.
- Opt-outs handled automatically. A STOP should remove that contact from every future send with nobody having to remember. Ask whether an opt-out worded some other way gets caught too.
- A way to reach the people a text won't reach. Landlines, older members, and crews without a smartphone still need the message. Ask whether the same list can be called, or whether that's a second tool and a second bill.
Text-Em-All does all six. Carrier registration is covered on every plan and most registrations clear in 1 to 2 business days, and the same contact list can be sent a recorded phone call for the people a text won't reach.
How do you send a mass text message?
Sending a mass text with Text-Em-All takes four steps: upload your contacts, write your message, choose your delivery options, then send or schedule. The platform automatically identifies which numbers can receive texts, removes bad data, and organizes contacts into reusable groups — so your next broadcast takes less time than your first.
01
Add contacts
Upload a spreadsheet or add manually. Landlines are flagged and groups are sorted automatically.
02
Send your message
Write your message, add personalization, and schedule it. Every contact gets a private one-on-one text.
03
Engage with replies
Replies land in a shared inbox your whole team can see. Keyword auto-replies handle the rest.
04
Track performance
See delivery rates, replies, and opt-outs in real time. Every broadcast generates a full report so you know what worked.
Six kinds of mass text, and what each one needs
Most mass texting falls into six kinds of send. The one you're doing decides what you set up before the first message goes out, and what to get right first.
| What you're sending | Best for | What to watch for |
|---|---|---|
| Closure and emergency alerts | Schools, property managers, utilities | The list has to be current before the day you need it |
| Appointment and payment reminders | Healthcare, service teams, local businesses | A reminder needs a reply path, or you'll get phone calls instead |
| Shift fill and job openings | Staffing firms, HR teams, field crews | Whoever sends has to see the replies, so send from the shared inbox |
| Offers to an opted-in list | Retail, restaurants, membership groups | Promotional messages need prior express written consent, and images cost extra |
| Two-way conversations | Any team with a front desk | Two people can claim the same reply, so agree who works the inbox |
| Messages to people a text won't reach | Churches, associations, rural crews | A recorded call needs a script and a recording before you send |
What does mass texting cost?
Text-Em-All offers two pricing models with no contracts or setup fees. Pay-as-you-go charges per 160-character text segment — buy credits and use them when needed. Monthly plans offer a flat rate based on contact volume. Both include a free trial, free 10DLC carrier registration, and the same core feature set.
| Credits | Monthly | |
|---|---|---|
| Best for | Senders with changing contacts | Senders with the same groups |
| Starting price | 9¢ per credit | $19/month |
| Message length | Up to 1,600 characters | Up to 320 characters (960 with Enhanced Texting) |
| All features included | Yes | Limited |
| Contracts | None | None |
| Carrier surcharges | None | None |
No added fees for users, phone numbers, or carrier registration — ever.
To see how a bill is built, what pushes it up, and what a year looks like for a list your size, read what mass texting costs.
Who uses mass texting?
Mass texting is used by any organization that needs to reach a large group quickly and reliably. The most common users are healthcare providers managing appointments, employers coordinating staff, schools sending parent communications, retailers running SMS marketing campaigns, and nonprofits coordinating volunteers — any organization where a missed message has a real cost.
Business
Promotions, customer updates, and operational announcements delivered instantly.
90% of texts are read within 3 minutes
Non-profit
Event reminders, volunteer coordination, and donation drives that get a response.
98% average open rate
Retail
Flash sales, promotional offers, and order updates that actually get seen.
4-10X higher conversion than email
Healthcare
Appointment reminders and patient and staff communications that actually reach people.
Reduce no-shows by up to 40%
Property management
Maintenance alerts, lease reminders, and emergency notifications for residents.
60X faster resident response than email
Schools
Closures, attendance alerts, and parent communications sent in seconds
73% of parents prefer text communication
HR & staffing
Job alerts, shift fill, and employee updates sent to the right people fast.
Fill shifts 17x faster than calls
Religious organizations
Service reminders, event updates, and community announcements for every member.
45% average response rate
Utilities
Outage alerts, billing reminders, and emergency notifications at scale.
30-40% reduction in inbound support calls
What each kind of organization sends, and when
The send calendar looks different in a church than in a staffing firm, and most of the difference is timing. Half of first replies to a text broadcast arrive within 18 minutes, which makes the hour you pick the decision that matters.
- Churches and congregations. Service changes, weather cancellations, volunteer sign-ups, and prayer requests, mostly late on a Saturday or early Sunday, plus a recorded call for the members who don't text.
- Schools and districts. Closures and delays before the buses roll, substitute calls at six in the morning, attendance follow-ups the same afternoon, and schedule changes the hour a game moves.
- Staffing and HR teams. Open shifts and job postings to a pre-screened list, then worked as a conversation, because the first person to reply yes is the one who gets the shift.
- Healthcare and clinics. Appointment reminders a day out, schedule changes the same morning, recall campaigns on a cycle, and a reply path so a patient can move an appointment without calling the front desk. Our guide covers what belongs in patient text reminders and what doesn't.
- Property managers. Water shut-offs and maintenance windows the day before, rent reminders on a monthly cycle, and emergency notices to one building instead of the whole portfolio.
- Local businesses. Order and pickup updates as they happen, plus offers to the customers who opted in, sent from the same number they already know from order updates. For a small team, texting for a small organization walks you through five everyday sends.
What features does Text-Em-All include?
Text-Em-All includes two-way texting, keyword automation, personalization tags, broadcast scheduling, real-time analytics, and free 10DLC carrier registration on every account — no gated feature tiers for core functionality. Message deliverability exceeds 95%, with automatic opt-out detection and real-time failure alerts built in across both plan types.
| Credits | Monthly | |
|---|---|---|
|
Deliverability & 10DLC
|
||
| 95% delivery success rate | ✓ | ✓ |
| Textable number identification
We automatically flag which numbers on your list can't receive texts before you send |
✓ | ✓ |
| Real-time failure alerts
We notify you instantly if a message fails to send |
✓ | ✓ |
|
Message length
|
||
| Standard texts | Up to 1,600 characters | Up to 320 characters included Up to 960 with add-on |
| MMS (images and media) | 1 additional credit per message | Available as add-on |
|
Personalization & keywords
|
||
| Personalization tags
First name + unlimited custom fields via merge tags |
✓ | ✓ |
| Keyword triggers
Auto-reply when a contact texts back any keyword |
✓ | X |
| Auto-replies
Instant responses when your team is offline |
✓ | X |
| Drip campaigns
Automatically send a sequence of texts over time |
Beta | X |
|
Two-way texting & replies
|
||
| Two-way texting
Private 1-on-1 inbox per contact — even after a mass send |
✓ | ✓ |
| Shared inbox
Team members can view, claim, and respond to replies together from a single inbox |
✓ | ✓ |
|
Opt-out management
|
||
| STOP request handling
Honored instantly, contact removed from future sends |
✓ | ✓ |
| AI-detected opt-outs
Recognizes opt-out intent even when a contact doesn't say STOP |
✓ | ✓ |
We increased sales by 30% using MMS through Text-Em-All. That was the most successful lobster roll weekend we've had in the few years I've been here.
JIMMY C., MARCZYK FINE FOODS
Text-Em-All has seamlessly integrated with our startup as a communication source for our new and existing clients. Setting up a broadcast and managing replies is simple and effective. We are so thankful we no longer need to search for an amazing texting platform for our startup!
JESSICA J.
I love that I am able to send a quick text to my audience within minutes, and my customers are happy to receive a quick and unintrusive message that doesn’t get lost in their overflowing email boxes.
TIFFANY H.
Text-Em-All is helping us solve the issue of marketing our services in a much more effective manner. One of the biggest benefits I have seen is that my registration rates for the programs offered are increasing.
KATHERINE C.
What makes Text-Em-All different from other mass texting platforms?
Text-Em-All is 100% employee-owned and has operated without outside investment since 2005. Most competing platforms are VC-backed and optimizing for acquisition — which means pricing changes, support quality drops, and product decisions get made for investors, not customers. Text-Em-All is building for 100 years. No exit plans. No acquisition roadmap.
| ✓ |
100% employee-owned Every person on the team owns a piece of the platform. That changes the quality of support, the honesty of pricing, and the long-term view on every product decision. |
| ✓ |
Independent since 2005 No outside investment. No acquisition plans. While competitors get bought, rebranded, and repriced, Text-Em-All has operated with the same mission for two decades. |
| ✓ |
Responsible use, enforced Text-Em-All actively refuses spam on its platform. The messages sent here are ones that people actually need to receive — not harvested lists, not volume for its own sake. |
How this differs from SMS marketing platforms
An SMS marketing platform is built for campaigns, and it's priced and shaped around them. Text-Em-All is built for everything an organization sends, so the reminder, the closure notice, and the Tuesday offer all go out to the same list, from the same number, under the same opt-out. You'll send more over time, and you won't have more to learn. It also sends a recorded phone call to the people a text won't reach: among the major mass texting platforms, only Text-Em-All and DialMyCalls offer automated calling.
Common questions about mass texting
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How does a mass texting service work?
You upload a contact list, write a message, and send. The platform delivers your message to every contact individually — each person receives a private one-on-one text, not a group message. Replies come back to you in a private inbox. Text-Em-All handles routing, delivery reporting, and opt-out processing automatically.
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Is mass texting legal?
Yes, with the right consent and registration in place. Businesses sending texts via 10-digit numbers (10DLC) must register through The Campaign Registry. Informational messages require express consent; promotional messages require prior express written consent. Text-Em-All handles carrier registration free — 95% of customers are registered within 1–2 business days.
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What is 10DLC registration and why does it matter?
10DLC registration is required by U.S. mobile carriers for any business sending texts from a local 10-digit number. It verifies your brand as a legitimate sender, which improves deliverability and prevents your messages from being filtered as spam. Unregistered traffic gets blocked. Text-Em-All manages this for you at no charge.
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What is the difference between mass texting and group texting?
Mass texting sends your message to a list of people as individual, private texts. Group texting — like the native Messages app on your phone — creates a shared thread where everyone sees every reply and it's limited to a small number of contacts. Mass texting gives you privacy, control, delivery reporting, and no cap on how many people you can reach at once.
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How much does a mass texting service cost?
Text-Em-All offers pay-as-you-go pricing and flat-rate monthly plans — no contracts, no setup fees. See the full pricing breakdown and compare plans →
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What kinds of messages can I send?
Reminders, announcements, emergency alerts, shift notifications, marketing campaigns, event updates, and surveys — any message your contacts need or want to receive. Text-Em-All handles both operational and promotional messaging from the same platform.
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How fast does a mass text message get delivered?
Text-Em-All delivers messages immediately with no batching or throttling — 5 contacts or 50,000 go out at the same speed. Delivery reports update in real time so you know exactly what was received the moment it happens.
16,000+ organizations are already sending.
Yours can be next.
No contracts, no setup fees, and a support team that answers when you call. Create your free account in minutes, and we'll handle registration so you can start sending fast.