Why SMS is the future of customer support and how to get started
Your phone rings. It's a customer with a "quick question" about their account. Twenty-three minutes later, you're still on the call, having walked...
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How to leverage SMS marketing for personalized customer engagement
In a world where inboxes are flooded and social feeds are overwhelming, SMS marketing cuts through the clutter like a breath of fresh air, offering a...
SMS vs Email Marketing: Which Channel Works Best?
SMS and email are two of the most reliable digital marketing channels available today. Both have a long track record of helping businesses increase...
Retail SMS Strategies That Boost Customer Engagement
Shoppers today are bombarded with emails, social media ads, and push notifications, making it harder than ever for retail brands to break through the...
10 SMS Holiday Marketing Ideas to Use in 2024
The holiday season presents a golden opportunity for businesses to engage with their audience through SMS marketing. With its high open rates and...
Your Comprehensive Guide to RCS Marketing
Rich Communication Services (RCS) is the latest and most sophisticated medium for modern text marketing campaigns. It allows you to send branded...
MMS Marketing 101
They say a picture's worth a thousand words — and when that picture is delivered to customers via Multimedia Messaging Service (MMS), it may also be...
Black Friday SMS Marketing Best Practices + Templates
Once a year, shoppers across the nation get ready for an epic day of discounts, deals, and doorbusters. Black Friday is America’s biggest, busiest...