How to Cancel Appointments Professionally
Sometimes, canceling appointments is unavoidable, but it doesn't have to damage your relationships. How you cancel an appointment can significantly...
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Interactive Campaigns: Driving Engagement with SMS Polls
Organizations are always looking for new ways to gather feedback, engage audiences, and make informed decisions. A powerful tool that can achieve all...
Writing Impactful Community Survey Questions (+ Examples)
Collecting feedback is crucial for informed decisions, and community surveys are an easy yet effective way to hear from people who use your services.
2024 Top Picks: The Best Mass Texting Services for Businesses
Mass texting services offer businesses a powerful tool to reach their audience instantly and efficiently. Mass texting services streamline...
Long Code vs. Short Code: Business Texting Options Explained
With Americans sending and receiving an average of 32 messages daily, mass texting has become indispensable for business communication. Whether...
Why Texting is Better than Calling In an Emergency
When disaster strikes, it’s essential to have a communication plan that keeps everyone on the same page. While traditional phone calls have long been...
The Ins and Outs of a Great Internal Communication Strategy
Effective communication is the backbone of any successful organization. It ensures that everyone is on the same page, working towards the same goals,...
Robocalls: What They Are and How to Use Them Ethically
When used ethically, robocalls can be a powerful tool for businesses to enhance customer service, deliver timely notifications, and gather valuable...
Two-Way SMS: How to Effectively Manage Your Replies
When it comes to mass messaging, there are lots of different ways to engage with your audience. Some messages are just notifications or alerts that...
Email vs Text: Which is More Effective?
Communication has come a long way from the days of carrier pigeons and smoke signals. In the modern age, the battle for effective communication is...