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Messages that Matter

Why SMS is the future of customer support (and how to get started)

Why SMS is the future of customer support and how to get started

Your phone rings. It's a customer with a "quick question" about their account. Twenty-three minutes later, you're still on the call, having walked through three different systems, put them on hold twice, and transferred them once. Meanwhile, twelve...

How to leverage SMS marketing for personalized customer engagement

How to leverage SMS marketing for personalized customer engagement

In a world where inboxes are flooded and social feeds are overwhelming, SMS marketing cuts through the clutter like a breath of fresh air, offering a...

8 Expert SMS Marketing Tips & Best Practices

Texting is one of the fastest, most direct ways to connect with your audience. Unlike emails that get buried in crowded inboxes or ads that rely on...

SMS Marketing 101: What It Is, Why It Works, and More

SMS marketing gives businesses a fast, direct way to reach customers. With open rates as high as 98% and most texts read within minutes, it’s one of...

SMS vs Email Marketing: Which Channel Works Best?

SMS and email are two of the most reliable digital marketing channels available today. Both have a long track record of helping businesses increase...

How to Write a Prayer Request (With Examples)

Sharing a prayer request is a simple way to invite others to support you or someone in your community. Whether you're asking for healing, guidance,...

A Guide to SMS Compliance for Staffing Agencies

Text messaging is one of the most effective ways to reach candidates quickly, especially when hiring needs change fast. But for staffing agencies,...

How to Reduce Candidate Dropoff Using SMS

Candidate dropoff is one of the biggest frustrations in staffing, and one of the most common. A candidate applies, engages briefly, maybe even...

How to enhance university campus safety alerts

How to Improve University Campus Safety Alerts

Campus safety depends on fast, reliable communication, but traditional alert systems don’t always deliver. When crises arise—whether due to severe...

Modern student recruitment strategies for universities

Modern Student Recruitment Strategies for Universities

The competition for student enrollment has never been more intense. With countless universities and programs to choose from, students are more...