Robocalls: What They Are and How to Use Them Ethically
When used ethically, robocalls can be a powerful tool for businesses to enhance customer service, deliver timely notifications, and gather valuable insights. In this blog post, we explore how...
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Two-Way SMS: How to Effectively Manage Your Replies
When it comes to mass messaging, there are lots of different ways to engage with your audience. Some messages are just notifications or alerts that don’t require any further communication, but others...
2023 in Review: Repeating Broadcasts, Enhanced Texts, and More
As we bid farewell to 2023, it's time to reflect on the significant enhancements and features that shaped our platform throughout the year. From giving Monthly accounts the chance to type longer...
What is Considered Confidential Information in Mass Texting?
Mass text messaging is a powerful tool that keeps businesses connected with their audience in real time. But, with great power comes great responsibility, especially when it comes to protecting...
It's Official! Here's What Employee Ownership Means For You
Over the past few years, we’ve been working toward a major milestone that will preserve our culture and ensure our customers, community, and employees continue to benefit from our success - Become...
Mastering the Art of Talent Attraction and Retention
One of the most important skills to have in today’s business world is the ability to attract and retain top talent. Organizations that excel in these areas often enjoy higher productivity and...
How to Measure and Improve Your SMS Delivery Rate
Businesses and organizations constantly seek innovative ways to reach and engage with their audience. SMS messaging has emerged as a powerful way to connect with customers, with better delivery and...
2023 Spam Text Statistics: Are Spam Texts on the Rise?
Does it ever feel like text spammers are getting better at their jobs? That's because they are.Text message spam is increasing across the United States, and it's quickly becoming difficult to escape....
How to Identify a Fake Text Message in 7 Steps
According to the Federal Trade Commission (FTC), consumer losses from text scams reached an all-time high in 2022. The FTC reports that US consumers lost $326 million to text scams, a 30% increase...
Why Aren’t My Text Messages Being Delivered?
With instant communication at our fingertips every day, we've gotten pretty used to being able to contact those we need to quickly. Because of this, sending out a message and finding out it wasn't...