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“I’m taking a new job. I’m leaving Text-Em-All.”
Responding to and engaging with contacts without lifting a finger - sounds like a dream, right? With Text-Em-All’s new automation features, we’ve made this possible through a simple set-up of customizable options.
This month, we rolled out two new automation features: SMS Keywords and Auto Replies. Both of these features allow users to set up automated, personalized responses to contacts' mobile devices. SMS Keywords and Auto Replies are currently only available to our Pay-As-You-Go customers.
A SMS keyword is a word or phrase that triggers a corresponding automated text message. Keywords help keep recipients in the loop without teams taking the time to individually respond to contacts.
Some keyword requirements include:
Some Text-Em-All keyword features include:
SMS Keywords are currently only available to our Pay-As-You-Go customers, and per our Responsible Use Policy, cannot be used for SMS marketing campaigns.
To run a SMS keyword campaign, send a text message to your contacts listing either a single or multiple keywords. From there, contacts will respond from their mobile phone with the unique SMS keyword of their choice, triggering an automatic text message response.
Keep in mind, each SMS keyword auto reply will use the corresponding amount of credits (160 characters per credit). We will only send one auto reply per contact in a 12 hour period to limit unnecessary credit usage. Learn how to create a SMS keyword.
Timely and efficient communication is key to keeping your business in good standing with your contacts, but what happens when you’re unavailable? Avoid leaving your contacts unmonitored with our new auto reply text messages feature. This new automation allows you to set up text message auto replies permanently or for a set period of time. This allows you to constantly stay in touch with your contacts. Auto-replies are only available for our Pay-As-You-Go customers and per our Responsible Use Policy, cannot be used for text message marketing campaigns.
Similar to a SMS keyword, each auto reply will use the corresponding amount of credits, and we will only send one auto reply per contact in a 12 hour period. Learn how to create an auto-reply.
Let us know what you think about our new features, and suggest future additions to our platform using our Product Feedback Forum.
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