Delivering the messages that matter
Every few years, we step away from our day-to-day work so we can reset as a company and focus on what guides us. Our trip to Chattanooga carried even more weight because it also marked our 20-year...
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Understanding SMS & MMS billing: Why some texts cost more
When you send a text through Text-Em-All, there’s a lot happening behind the scenes. Unlike internet-based messaging apps (WhatsApp, Facebook Messenger, etc.) that use data or Wi-Fi, SMS and MMS go...
How to build and grow your SMS subscriber list (without buying sketchy lists)
Building an SMS subscriber list from scratch can feel overwhelming when you're starting with just a handful of contacts. You're watching other brands send texts to thousands of people while you're...
Automated texting 101: 7 Ways to simplify your messaging workflow
It's Monday morning, and your team is already handling dozens of appointment confirmations, schedule updates, and follow-up messages. Customer service reps are typing the same reminder texts over and...
Best emergency text alert tools for teams and organizations
Sign up and register now for free to prevent delays in emergency communication. Emergencies don’t wait for email. When a storm shuts down power, a chemical spill forces an evacuation, or an IT...
Cold recruiting texts: Are they a violation and will they get blocked?
You know the drill. You've got positions to fill, deadlines breathing down your neck, and a database full of phone numbers from job boards. So you fire off texts like this:
Best practices for boosting customer satisfaction with text alerts
Your phone buzzes. You glance down expecting another spam message, but instead, it's your doctor's office reminding you about tomorrow's appointment. You actually feel... grateful? That's the power...
Why SMS is the future of customer support and how to get started
Your phone rings. It's a customer with a "quick question" about their account. Twenty-three minutes later, you're still on the call, having walked through three different systems, put them on hold...
How to Reduce Candidate Dropoff Using SMS
Candidate dropoff is one of the biggest frustrations in staffing, and one of the most common. A candidate applies, engages briefly, maybe even schedules an interview, and then disappears. These gaps...