Holiday marketing for grocery stores: A text message plan
Thanksgiving, Christmas, and New Year's are among a grocery store's biggest weeks, and a few well-timed texts can help make the season a success.
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RCS on iPhone and Android, what differs and how to use it
RCS brands your messages by giving them a name, a logo, and sometimes a link preview. However, each kind of phone shows those a little differently, so it's important to evaluate your approach before...
Unblock your communication: Overcoming carrier filtering
The frustration of having your text messages blocked is not just inconvenient; it can be detrimental to businesses relying on timely messaging. As we explored in our previous blog post, "Why Aren't...
Best texting practices for healthcare appointment reminders
Healthcare appointment reminders are short text messages or automated voice calls that tell a patient when and where their next medical appointment is. A good one names the practice, gives the date,...
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SMS registration guide for business messaging
SMS registration is a one-time approval that verifies your business and your messages under the A2P 10DLC framework, and it's required before you can send business texts in the U.S. Since December 1,...
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Enterprise communication: Text and voice use cases
Enterprise communication is how large organizations reach employees, customers, and stakeholders at scale. Text and voice messaging fit that job well, because they reach people fast on the device...
Operational messaging vs. marketing automation explained
Operational messaging delivers time-sensitive information people expect, like alerts, reminders, and confirmations. Marketing automation runs promotional campaigns that nurture leads toward a sale....
10 Best SMS platforms for small business retail in 2026
Choosing an SMS platform for a small retail business in 2026 isn't a feature comparison. It's a decision about which vendor you trust to handle your customer relationships for the next five years....
How SMS marketing works: A beginner’s guide for businesses
SMS marketing is one of the fastest ways to reach customers with timely, relevant messages. To use it well, you need to understand how it works, when it makes sense, and what to have in place before...
SMS compliance checklist: Does TCPA apply to business customers?
Updated October 12, 2026 What belongs on an SMS compliance checklist? An SMS compliance checklist covers eight things: written consent for marketing texts, a clear sender name, a STOP option,...