5 Reasons Not to Send a Cold Text
With all the media out there to consume, it’s hard to stand out in the noise, which is why businesses are constantly exploring new avenues for outreach and customer engagement.
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Are Text Messages Secure? Text Message Security Explained
If you’re using mass texting for your business, security is likely top-of-mind. Privacy breaches and cyber threats are increasing, and...
SMS Opt-Ins Simplified: Requirements and Examples
Picture this: You've got a fantastic message ready to share with your audience. But how do you ensure it gets noticed among all the spam?
Long Code vs. Short Code: Business Texting Options Explained
With Americans sending and receiving an average of 32 messages daily, mass texting has become indispensable for business communication. Whether...
Why Texting is Better than Calling In an Emergency
When disaster strikes, it’s essential to have a communication plan that keeps everyone on the same page. While traditional phone calls have long been...
The Ins and Outs of a Great Internal Communication Strategy
Effective communication is the backbone of any successful organization. It ensures that everyone is on the same page, working towards the same goals,...
Robocalls: What They Are and How to Use Them Ethically
When used ethically, robocalls can be a powerful tool for businesses to enhance customer service, deliver timely notifications, and gather valuable...
Two-Way SMS: How to Effectively Manage Your Replies
When it comes to mass messaging, there are lots of different ways to engage with your audience. Some messages are just notifications or alerts that...
How to Leverage SMS for a Smooth Open Enrollment Period
Open enrollment is a critical period for businesses, marking the time when employees can select or modify their benefits for the upcoming year. This...
2023 in Review: Repeating Broadcasts, Enhanced Texts, and More
As we bid farewell to 2023, it's time to reflect on the significant enhancements and features that shaped our platform throughout the year. From...