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Messages that Matter

Writing Impactful Community Survey Questions (+ Examples)

Collecting feedback is crucial for informed decisions, and community surveys are an easy yet effective way to hear from people who use your services. But for survey research to be effective, you need to make sure you're asking the right questions....

2024 Top Picks: The Best Mass Texting Services for Businesses

Mass texting services offer businesses a powerful tool to reach their audience instantly and efficiently. Mass texting services streamline...

5 Reasons Not to Send a Cold Text

5 Reasons Not to Send a Cold Text

With all the media out there to consume, it’s hard to stand out in the noise, which is why businesses are constantly exploring new avenues for...

Are Text Messages Secure? Text Message Security Explained

Are Text Messages Secure? Text Message Security Explained

If you’re using mass texting for your business, security is likely top-of-mind. Privacy breaches and cyber threats are increasing, and...

sms opt-ins simplified: requirements and examples

SMS Opt-Ins Simplified: Requirements and Examples

Picture this: You've got a fantastic message ready to share with your audience. But how do you ensure it gets noticed among all the spam?

long code vs short code: your texting options explained

Long Code vs. Short Code: Business Texting Options Explained

With Americans sending and receiving an average of 32 messages daily, mass texting has become indispensable for business communication. Whether...

why texting is better than calling in an emergency event

Why Texting is Better than Calling In an Emergency

When disaster strikes, it’s essential to have a communication plan that keeps everyone on the same page. While traditional phone calls have long been...

The ins and outs of a successful internal communication strategy

The Ins and Outs of a Great Internal Communication Strategy

Effective communication is the backbone of any successful organization. It ensures that everyone is on the same page, working towards the same goals,...

Robocalls: What They Are and How to Use Them Ethically

Robocalls: What They Are and How to Use Them Ethically

When used ethically, robocalls can be a powerful tool for businesses to enhance customer service, deliver timely notifications, and gather valuable...

two-way sms: how to effectively manage your replies

Two-Way SMS: How to Effectively Manage Your Replies

When it comes to mass messaging, there are lots of different ways to engage with your audience. Some messages are just notifications or alerts that...