SMS for financial services: Building trust with text alerts and reminders
Your phone buzzes at 11:47 PM. "Fraud Alert: Did you attempt a $500 purchase at MegaMart Electronics? Reply YES or NO." Your heart skips a beat – you've been asleep for an hour. You quickly type "NO" and hit send. Within seconds, another text arrives: "Thank you. We've blocked this transaction and secured your account. Your card ending in 2847 is safe."












