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Messages that Matter

how to simplify seasonal hiring with sms

How to Simplify Seasonal Staffing with SMS

As the seasons change, so do the staffing needs of many businesses. Whether it's the holiday rush, summer vacations, or harvest time, seasonal hiring can be challenging and time-sensitive. Finding and recruiting the right seasonal workers quickly is essential for maintaining business operations and delivering exceptional customer service during peak times.

How to Gauge Success: 6 SMS KPIs

Whether you're a business, nonprofit organization, educational institution, or any other entity, reaching your target audience via SMS can be a powerful tool. But how do you know if your text...

sms response rate

SMS Response Rate: Why It’s Important and How to Improve It

Mass texting services have emerged as a powerful tool for reaching large audiences quickly and conveniently. However, the ultimate effectiveness of a mass texting campaign extends beyond the volume...

2023 Spam Text Statistics: Are Spam Texts on the Rise?

Does it ever feel like text spammers are getting better at their jobs? That's because they are.Text message spam is increasing across the United States, and it's quickly becoming difficult to escape....

How to Send Mass Text Messages to Customers

In today's fast-paced world, effective communication with your customers is vital, and mass texting is a powerful tool that allows you to reach a large audience quickly and efficiently. This...

How to Identify a Fake Text Message in 7 Steps

According to the Federal Trade Commission (FTC), consumer losses from text scams reached an all-time high in 2022. The FTC reports that US consumers lost $326 million to text scams, a 30% increase...

Why Aren’t My Text Messages Being Delivered?

With instant communication at our fingertips every day, we've gotten pretty used to being able to contact those we need to quickly. Because of this, sending out a message and finding out it wasn't...

Fighting Digital Clutter: How to Stop Spam Texts

Are you frustrated with the amount of spam texts you receive? People are becoming more aware of how to detect spam, but that isn’t stopping scammers from trying to trick consumers into clicking...

woman texting on cell phone

Texting Patients: The New Era of Healthcare Interaction

The patient experience influences processes, clinical outcomes, and hospitals’ reputations, making it one of the most critical metrics healthcare providers can focus on. Often, poor communication is...

The Complete TCPA Compliance Checklist for Business Messaging

SMS is a powerful tool that instantly lets you reach your contacts. However, as such, it is highly regulated to balance its effectiveness with protecting users’ privacy and preventing spam and...