When it comes to mass messaging, there are lots of different ways to engage with your audience. Some messages are just notifications or alerts that don’t require any further communication, but others are meant to engage your contacts in a conversation. That’s where two-way SMS comes in. In this blog post, we will discuss what two-way SMS is, how it works, and some best practices for handling...
Open enrollment is a critical period for businesses, marking the time when employees can select or modify their benefits for the upcoming year. This process is essential for employees to access the...
As we bid farewell to 2023, it's time to reflect on the significant enhancements and features that shaped our platform throughout the year. From giving Monthly accounts the chance to type longer...
Reaching your audience in the palm of their hand through texting is a valuable tool. However, if you’re receiving many opt-outs, it’s likely your messages aren't providing value to your customers,...
Mass text messaging is a powerful tool that keeps businesses connected with their audience in real time. But, with great power comes great responsibility, especially when it comes to protecting...
Recruitment is a dynamic process filled with highs and lows. One significant challenge that recruiters often encounter is the frustration of interview no-shows. No-shows can throw a wrench into the...
Over the past few years, we’ve been working toward a major milestone that will preserve our culture and ensure our customers, community, and employees continue to benefit from our success - Become...
The frustration of having your text messages blocked is not just inconvenient; it can be detrimental to businesses relying on timely messaging. As we explored in our previous blog post, "Why Aren't...
One of the most important skills to have in today’s business world is the ability to attract and retain top talent. Organizations that excel in these areas often enjoy higher productivity and...
When your candidate is interviewing with multiple companies at once, how do you stand out? One of the most strategic ways to stay ahead of the competition is to build and nurture intentional...
