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Messages that Matter

long code vs short code: your texting options explained

Group texting for business: short codes, long codes, and 10DLC explained

Group texting for business means sending one message to hundreds or thousands of contacts at once, but the phone number you send from changes everything about whether that message lands. Short codes, long codes, and 10DLC-registered numbers each follow different carrier rules, reach different volumes, and carry different compliance requirements. This guide explains how they work, when to use...

why texting is better than calling in an emergency event

Why Texting is Better than Calling In an Emergency

Sign up and register now for free to prevent delays in emergency communication. When disaster strikes, it’s essential to have a communication plan that keeps everyone on the same page. While...

The ins and outs of a successful internal communication strategy

The Ins and Outs of a Great Internal Communication Strategy

Effective communication is the backbone of any successful organization. It ensures that everyone is on the same page, working towards the same goals, and can lead to increased productivity, employee...

Robocalls: What They Are and How to Use Them Ethically

Robocalls: What They Are and How to Use Them Ethically

When used ethically, robocalls can be a powerful tool for businesses to enhance customer service, deliver timely notifications, and gather valuable insights. In this blog post, we explore how...

two-way sms: how to effectively manage your replies

Two-Way SMS: How to Effectively Manage Your Replies

When it comes to mass messaging, there are lots of different ways to engage with your audience. Some messages are just notifications or alerts that don’t require any further communication, but others...

how to leverage sms for a smooth open enrollment period

How to Leverage SMS for a Smooth Open Enrollment Period

Open enrollment is a critical period for businesses, marking the time when employees can select or modify their benefits for the upcoming year. This process is essential for employees to access the...

2023 in Review: Repeating Broadcasts, Enhanced Texts, and More

As we bid farewell to 2023, it's time to reflect on the significant enhancements and features that shaped our platform throughout the year. From giving Monthly accounts the chance to type longer...

How to Reduce SMS Opt-Outs: 8 Helpful Strategies

Reaching your audience in the palm of their hand through texting is a valuable tool. However, if you’re receiving many opt-outs, it’s likely your messages aren't providing value to your customers,...

What is Considered Confidential Information in Mass Texting?

Mass text messaging is a powerful tool that keeps businesses connected with their audience in real time. But, with great power comes great responsibility, especially when it comes to protecting...

interview reminder text

How to Reduce Interview No-Shows with Reminder Texts

Recruitment is a dynamic process filled with highs and lows. One significant challenge that recruiters often encounter is the frustration of interview no-shows. No-shows can throw a wrench into the...