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Messages that Matter

Robocalls: What They Are and How to Use Them Ethically

Robocalls: What They Are and How to Use Them Ethically

When used ethically, robocalls can be a powerful tool for businesses to enhance customer service, deliver timely notifications, and gather valuable insights. In this blog post, we explore how companies can leverage robocalls, the importance of respecting customer preferences, and the benefits of using robocalls properly.

two-way sms: how to effectively manage your replies

Two-Way SMS: How to Effectively Manage Your Replies

When it comes to mass messaging, there are lots of different ways to engage with your audience. Some messages are just notifications or alerts that don’t require any further communication, but others...

how to leverage sms for a smooth open enrollment period

How to Leverage SMS for a Smooth Open Enrollment Period

Open enrollment is a critical period for businesses, marking the time when employees can select or modify their benefits for the upcoming year. This process is essential for employees to access the...

2023 in Review: Repeating Broadcasts, Enhanced Texts, and More

As we bid farewell to 2023, it's time to reflect on the significant enhancements and features that shaped our platform throughout the year. From giving Monthly accounts the chance to type longer...

How to Reduce SMS Opt-Outs: 8 Helpful Strategies

Reaching your audience in the palm of their hand through texting is a valuable tool. However, if you’re receiving many opt-outs, it’s likely your messages aren't providing value to your customers,...

What is Considered Confidential Information in Mass Texting?

Mass text messaging is a powerful tool that keeps businesses connected with their audience in real time. But, with great power comes great responsibility, especially when it comes to protecting...

interview reminder text

How to Reduce Interview No-Shows with Reminder Texts

Recruitment is a dynamic process filled with highs and lows. One significant challenge that recruiters often encounter is the frustration of interview no-shows. No-shows can throw a wrench into the...

employee ownership

It's Official! Here's What Employee Ownership Means For You

Over the past few years, we’ve been working toward a major milestone that will preserve our culture and ensure our customers, community, and employees continue to benefit from our success - Become...

Unblock Your Communication: Overcoming Carrier Filtering

Unblock Your Communication: Overcoming Carrier Filtering

The frustration of having your text messages blocked is not just inconvenient; it can be detrimental to businesses relying on timely messaging. As we explored in our previous blog post, "Why Aren't...

Mastering the Art of Talent Attraction and Retention

One of the most important skills to have in today’s business world is the ability to attract and retain top talent. Organizations that excel in these areas often enjoy higher productivity and...