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sms compliance checklist: Does TCPA apply to business customers?

SMS compliance checklist: Does TCPA apply to business customers?

Updated October 12, 2026 What belongs on an SMS compliance checklist? An SMS compliance checklist covers eight things: written consent for marketing texts, a clear sender name, a STOP option,...

How businesses can collect SMS consent from customers

How businesses can collect SMS consent from customers

Updated October 13, 2026 You run a grocery store. You want to start texting customers about weekly specials, new products, or exclusive offers. Before you send a single message, you need explicit...

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Yes, we added 2FA. Here's why.

The texting industry is seeing an increase in account breaches where attackers gain access to accounts and send unauthorized messages. Attackers look for weak points such as shared usernames and...

Decoding the Disclaimer: Message and Data Rates May Apply

Why the disclaimer? Message and Data Rates May Apply

If you've ever signed up for a mass texting service, received a text message from a business, or entered a sweepstakes, you've likely seen the disclaimer "Message and data rates may apply." This...

5 Reasons Not to Send a Cold Text

5 Reasons Not to Send a Cold Text

With all the media out there to consume, it’s hard to stand out in the noise, which is why businesses are constantly exploring new avenues for outreach and customer engagement.

Are Text Messages Secure? Text Message Security Explained

Are Text Messages Secure? Text Message Security Explained

If you’re using mass texting for your business, security is likely top-of-mind. Privacy breaches and cyber threats are increasing, and understandably, so are concerns over texting safety. In this...

sms opt-ins simplified: requirements and examples

SMS Opt-Ins Simplified: Requirements and Examples

Picture this: You've got a fantastic message ready to share with your audience. But how do you ensure it gets noticed among all the spam?

What is Considered Confidential Information in Mass Texting?

Mass text messaging is a powerful tool that keeps businesses connected with their audience in real time. But, with great power comes great responsibility, especially when it comes to protecting...

2023 Spam Text Statistics: Are Spam Texts on the Rise?

Does it ever feel like text spammers are getting better at their jobs? That's because they are.Text message spam is increasing across the United States, and it's quickly becoming difficult to escape....

How to Identify a Fake Text Message in 7 Steps

A fake text message is a scam text (also called smishing) that impersonates a bank, delivery service, government agency, or brand to trick the recipient into clicking a malicious link or sharing...