You run a grocery store. You want to start texting customers about weekly specials, new products, or exclusive offers. Before you send a single message, you need explicit permission from every person...
Every organization faces the same tension: how do you reach customers without crossing legal or ethical lines? The Telephone Consumer Protection Act (TCPA) sets the ground rules for responsible...
The texting industry is seeing an increase in account breaches where attackers gain access to accounts and send unauthorized messages. Attackers look for weak points such as shared usernames and...
If you've ever signed up for a mass texting service, received a text message from a business, or entered a sweepstakes, you've likely seen the disclaimer "Message and data rates may apply." This...
With all the media out there to consume, it’s hard to stand out in the noise, which is why businesses are constantly exploring new avenues for outreach and customer engagement.
If you’re using mass texting for your business, security is likely top-of-mind. Privacy breaches and cyber threats are increasing, and understandably, so are concerns over texting safety. In this...
Picture this: You've got a fantastic message ready to share with your audience. But how do you ensure it gets noticed among all the spam?
Mass text messaging is a powerful tool that keeps businesses connected with their audience in real time. But, with great power comes great responsibility, especially when it comes to protecting...
Does it ever feel like text spammers are getting better at their jobs? That's because they are.Text message spam is increasing across the United States, and it's quickly becoming difficult to escape....
According to the Federal Trade Commission (FTC), consumer losses from text scams reached an all-time high in 2022. The FTC reports that US consumers lost $326 million to text scams, a 30% increase...
