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Messages that Matter

AI-powered SMS marketing

AI-powered SMS marketing: Trends, tools, and strategies for success

Remember when sending a text message to your entire customer base meant manually typing each number and hoping for the best? Those days feel like ancient history now. We're living through a marketing revolution where artificial intelligence and automation have turned SMS from a simple communication tool into a sophisticated, data-driven powerhouse.

Holiday-ideas

10 SMS Holiday Marketing Ideas to Use in 2025

The holiday season presents a golden opportunity for businesses to engage with their audience through SMS marketing. With its high open rates and instant delivery, SMS is an incredibly effective...

How to boost customer satisfaction with text alerts

Best practices for boosting customer satisfaction with text alerts

Your phone buzzes. You glance down expecting another spam message, but instead, it's your doctor's office reminding you about tomorrow's appointment. You actually feel... grateful? That's the power...

how to ask customers for reviews via text message

How to ask customers for reviews via text message

You just wrapped up another successful job. The customer seemed happy, shook your hand, and said they'd definitely recommend you to their friends. Fast forward three weeks, and... crickets. No...

Why SMS is the future of customer support (and how to get started)

Why SMS is the future of customer support and how to get started

Your phone rings. It's a customer with a "quick question" about their account. Twenty-three minutes later, you're still on the call, having walked through three different systems, put them on hold...

How to leverage SMS marketing for personalized customer engagement

How to leverage SMS marketing for personalized customer engagement

In a world where inboxes are flooded and social feeds are overwhelming, SMS marketing cuts through the clutter like a breath of fresh air, offering a direct and personal way to connect with your...

8 Expert SMS Marketing Tips & Best Practices

Texting is one of the fastest, most direct ways to connect with your audience. Unlike emails that get buried in crowded inboxes or ads that rely on algorithms, SMS puts your message right into...

SMS Marketing 101: What It Is, Why It Works, and More

SMS marketing gives businesses a fast, direct way to reach customers. With open rates as high as 98% and most texts read within minutes, it’s one of the most immediate and effective marketing tools...

SMS vs Email Marketing: Which Channel Works Best?

SMS and email are two of the most reliable digital marketing channels available today. Both have a long track record of helping businesses increase engagement, improve conversions, and reach...

How to Write a Prayer Request (With Examples)

Sharing a prayer request is a simple way to invite others to support you or someone in your community. Whether you're asking for healing, guidance, or gratitude, it helps create a sense of connection...