Effex Management Solutions Boosts Staffing Efficiency and Growth with Text-Em-All
Effex Management Solutions specializes in large-volume contingent workforce management across industries. Their services focus on transforming production efficiency and increasing their customers' bottom line through effective staffing solutions.
Leveraging untapped potential to achieve lasting results
50%
INCREASE IN APPLICANTS
100%
RELIABLE COMMUNICATION
24/7
BILINGUAL COMMUNICATION
PROBLEM
Communication Challenges, Lost Opportunities
When their long-time texting service Zipwhip was no longer available, Effex Management Solutions struggled to find a replacement solution that would work with their company.
As a staffing company managing large contingent workforces, reliable communication was essential. "We're in the staffing business so texting our employees is a big deal, and is very necessary in this day and age," explains Senior IT Systems Engineer William Mueller.
The search for a new platform that would integrate with their existing software systems proved difficult, threatening to disrupt their ability to effectively coordinate with both job applicants and placed employees.
We literally depend on Text-Em-All and, to their credit, they have delivered beyond just our expectations.
William M., Senior IT Systems Engineer, Effex Management Solutions
SOLUTION
Effex Enhances Their Workforce Management with Text-Em-All
Effex Management Solutions adopted Text-Em-All's messaging platform to solve their communication challenges. The integrated solution enabled them to send training reminders, shift updates, scheduling changes, and communicate with applicants using both English and Spanish.
The automated replies feature became particularly valuable for handling new applicants, allowing for consistent and timely responses. "Nothing seemed to be a good fit for us after Zipwhip, but when we found Text-em-all we were overjoyed, and the fact that the integration works with our existing software is ideal," shares William.
Additionally, the exceptional customer support has made a significant impact: "Our assigned Rep, and anyone I've worked with in support have been beyond excellent, seriously some of the best customer service: quick to respond, straight answers, simple solutions, even adding new sites is often taken care of same day."
We're growing as a business and we owe a lot of that to Text-Em-All, we simply couldn't do it without them.
William M., Senior IT Systems Engineer, Effex Management Solutions
CONCLUSION
Enhanced Communication Drives Effex's Business Growth
Text-Em-All transformed Effex Management Solutions' communication capabilities, increasing their applicant flow by 50% and providing 100% reliable messaging with no delays or lag. Their operations became more efficient with bilingual communication options available 24/7.
"We have no difficulties reaching both our applicants and employees, the service is fast, no delays or lag and works reliably," reports William. "We've seen a large uptick in the amount of applicants, our ability to respond to them in a timely manner, and it's been crucial when we need to communicate to a large number of employees about any changes."
Effex Joins a Long List of Satisfied Text-Em-All Customers
On average, Text-Em-All has helped organizations achieve results like:
0%
INCREASE IN CANDIDATE RESPONSE RATES
0%
INCREASE IN APPLICANTS
0%
TEXT MESSAGE OPEN RATE
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