The most effective way to reach tenants

Questions about mass texting for property management

• Why should property managers use mass texting?

  Property managers should use mass texting for a variety of reasons including: 

  • Tenants can easily request maintenance work for easy maintenance management
  • To remind tenants of scheduled work
  • To remind tenants of rent payments
  • To easily communicate with prospective tenants
  • To easily alert tenants in emergencies
  • To arrange viewings
  • Texting is convenient for both parties
  • SMS is an inexpensive way to communicate

   

• What are the benefits of mass texting for property managers and realtors?

  For realtors and property managers, using a property management software for mass messaging has many benefits, both to management as well as recipients. You’ll be able to keep your contacts in the loop, build trust, and save time and energy while delivering vital messages promptly – and that’s just the tip of the iceberg!

  Some of the benefits include: 

  • Improve communication
  • Connect your team
  • Nurture your prospects
  • Save time and resources
  • Risk management
  • Bring people together

• Can I begin calling and texting numbers immediately?

  Yes! The average time between creating your account and sending your message is 5 minutes. Please note that you must choose a plan to send text messages, but you can send voice messages from your free account.

  Our system will identify which of your numbers are landlines and which are cell phones. Keep in mind that you must have consent from individuals before contacting them.

• Can I set up an auto-reply?

  Yes, you can set up text message auto-replies permanently or for a set amount of time. This feature is helpful for after-hours, unmonitored inboxes, and while you're on vacation.

  This feature is only for Pay-As-You-Go accounts.

• What are the real costs of business text messaging?

  There is an endless supply of text messaging providers available to businesses. Like most services on the web today, digging through the fine print to uncover hidden fees and charges can make it challenging to determine the real costs involved. Here's a quick breakdown of pricing models you will likely come across.

  • Monthly w/Unlimited ($90/month with unlimited msgs)

  • Monthly w/Set Messages ($49/month for 2000 msgs)

  • Monthly w/Unlimited Messages to Some Contacts ($35/month for unlimited msgs to 100 contacts)

  • Pay As You Go (5 cents per msg)

  • Customized Packages (submit a quote)

  Beware of unlimited plans over long-codes. As mentioned above, long codes are restricted so these aren't truly unlimited. Additionally, you should also be on the lookout for hidden charges. Many service providers charge additional fees for extra features, additional users, and premium support. Not to mention a whole host of services that lock you into long-term contracts with fluffy SLA's (service level agreements) that bosses tend to love, but provide very little real value.

  Get started and sign up for a  free trial today! No contract. No credit card required.