Top Ranking Mass Messaging Topics of 2020
The COVID-19 pandemic had a huge impact on businesses and individuals struggled to communicate during stay-at-home orders, capacity restrictions, and working remotely. Many organizations turned to...
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COVID-19 Exposure Notification Requirements and Guidelines
The global COVID-19 pandemic has forced many businesses to restructure their processes to cull the spread of the virus. One of the key defenses against spreading the disease is alerting people who...
Does Your Non-profit Text Messaging Etiquette Pass The Test? 23 Things You Can Improve On Today
Non-profit texting has proven to be one of the most effective ways to motivate and communicate with volunteers, supporters, and beneficiaries. With a spam rate of less than 3% and an open rate close...
Master Text Messaging Etiquette For Churches in 6 Simple Steps
There’s no denying that effective communication is crucial for churches. As a leader of your church community, you’ve got several ways of reaching out to your congregation, volunteers, employees, and...
A Step-by-Step Guide to Text Messaging Etiquette For Schools
Most people don’t think of text messaging and school as two things that go hand-in-hand. But, when it comes to interaction between a school and the parents/guardians of students, texting is a great...
How We Overcame Our Failed Remote Work Experiment
Update March 2, 2023 - Almost 2 1/2 years after this post I'm happy to say that we continue to find a balance that works for everyone in the company. Eventually, as COVID started to let up we...
Why We Don't Offer Email, 5 Reasons for Texting vs. Email
For more than a decade, customers have been asking us to add an email service to our product. To this day, it remains one of our most popular feature requests. Most of the population would say that...
Texting: Helping College Students with Education
Today’s college students prefer texting over just about any type of communication. Text is fast, it’s instant, and it’s easy to manage. From an educator’s standpoint, it’s a way to share critical...
Collecting Product Feedback
We know our best can always be better, and great things are never done alone. This is how we define shared excellence, one of our core values. While it certainly means we're always looking for ways...
How You Can Save Time with Text Templates
Templates are a handy Call-Em-All text feature that helps you save time and maximize your messaging impact with personalized fields and many other exciting features.