Ron Kinkade
Time is valuable when reaching out to your contacts about important information through mass messaging - especially because many of the messages our users send are urgent.
That's why we've chosen to focus on features that will save you time and resources for the first half of 2022, with most of our features revolving around automation and transparency. All of these new releases are features that focus on pain points we've heard from you in our User Feedback Form, and each one aims to take pressure off your team and allow you to do your job effectively and efficiently.
Auto-Refill Credits: Never run out of credits
Our auto-refill credits feature was designed to take the pressure off of Account Owners and Admins. With this feature, you can automatically set a specific number of credits to buy when your account balance drops below a certain amount, saving your team the time and frustration users feel when they can't send a message due to a low credit balance.
This feature is also helpful for invoice users who only need recurring billing, as it automates the process and keeps you from needing to communicate with our support team or manually create your invoice.
This feature is currently only available for Pay-As-You-Go accounts with an active credit card on file. Learn how to set up auto-refill for credit purchases.
Survey Auto-Replies: Automate your survey responses
Automatically send a response based on your contact’s survey responses. We will automatically determine who responded “Yes” or “No” to your question and send the auto-reply you created.
This feature will save users valuable time as you will not have to respond to each answer individually now. This feature also helps with customer engagement because your contacts won't be left hanging after giving a survey answer and will be sure that you received their response.
We recommend setting up a survey auto-reply the next time you set up a survey broadcast. Your contacts will thank you!
This feature is currently only available for Pay-As-You-Go accounts. Learn how to set up Survey Auto-Replies.
Profile Pictures: Help your team know who you are
Add a profile picture to your account to help your team know who you are in Text-Em-All. Your image will be visible to team members in places throughout the app.
This feature is helpful for quickly figuring out who sent which broadcasts and who is in communication with each contact. Learn how to add a profile image.
