The Power of Company Culture: How I became our first 'boomerang' employee
“I’m taking a new job. I’m leaving Text-Em-All.”
2 min read
Kaitlyn Orred
:
Jun 28, 2019 9:59:00 AM
We believe in doing the right thing, which is why we provide detailed delivery results for your text broadcasts. What if your message was rejected for possible spam? What if a phone was unreachable? What if it was sent to the carrier but didn't make it to the handset? That's the experience we're trying to improve for you with better text broadcast details.
WHY ENHANCE THE FEATURE?
It's all about transparency and giving the best information possible. The expectation for transparency has been extended beyond personal interactions and should now be a reality in businesses. Withholding or cleverly shaping information is no longer a viable option for this new era of consumers.
At Call-Em-All, we want to build a sense of trust with all interactions, not just the negative ones. Because of our dedication to being transparent, we are more thoughtful and precise in the decisions that we make. Our goal is to engage and inform anyone interested in seeing what happens during the text message delivery process. Overall, 90%+ of our messages get a confirmed delivery.
UNDERSTANDING TEXT BROADCAST DETAILS
After sending a text broadcast, our system will collect the result of each message from the end carrier (e.g. AT&T, Verizon). You can view your text broadcast results from your Broadcast Details page by clicking on the broadcast from the Home screen. Typically, these results are available immediately, but sometimes cellular carriers can take up to 24 hours to send us detailed results.
WHAT ARE SOME TEXT DELIVERY RESULTS?
“I’m taking a new job. I’m leaving Text-Em-All.”
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