4 min read
Email vs Text: Which is More Effective?
Communication has come a long way from the days of carrier pigeons and smoke signals. In the modern age, the battle for...
Too many awesome choices? Let us help you.
Best for users who want to evaluate the service. Start with a free account and upgrade to Credits or Monthly later.
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includes 25 free credits
Great for senders who reach changing contacts each month with occasional or high-volume messages.
For just
per credit
Great for senders who reach the same contact group(s) each month and want predictable billing.
Starting from
per month
Free accounts start with 25 free credits on the credits plan. You'll have an opportunity to buy more credits or choose a monthly plan later when it's time to upgrade your account. Too many awesome choices? Let us help you.
Our Credits plan is similar to a pay-as-you-go plan. One credit equals one 30-second voice message or one 160-character outbound text per recipient. Longer texts and voice messages are supported, they just cost additional credits. Inbound text messages are always free! Learn more about credits.
Credits never expire and are only used when we successfully communicate your messages. If a text isn’t successfully sent to your contact’s carrier or a voice message doesn’t get to a live person or voicemail, you aren’t charged for it. Learn more about credits.
The monthly plan is best for users who want to send messages to the same contacts each month. Pricing is based on how many unique phone numbers you message.
You can add as many contacts as you need regardless of which monthly tier you’re on, but you’ll only be able to message as many numbers as your tier supports. You can change, pause, or cancel your plan at any time. Learn more about monthly plans.
Our monthly plan allows you to message your group when needed. Although it can accommodate peaks in usage, it wasn’t designed for high-volume users that need to send multiple messages to their entire group every day. If you need high-volume messaging, check out our Credits plan or contact us. We’d love to chat.
Sending long and/or frequent messages to your contacts every day or multiple times per day can diminish the effectiveness of your messaging.
See sections #10 & #17 of our Terms of Use for details on excessive usage.
Our Monthly plan was designed to be more cost effective for customers who frequently send messages to the same group. To do this, we have to limit some features that might consume a lot of messages.
Text messages are sent in segments of 160 characters. Each message segment costs money when sent over the mobile network. With our Credits plan, customers are paying for each message segment sent, hence they are allowed to send up to 6 segments or 960 characters. Our monthly plan allows you to send as many messages as needed for a flat monthly rate.
For example, a 2-segment message sent to 25 users 20 times a month equals 1000 total segments. ( 2 segments x 25 users = 50 segments, 50 segments x 20 days = 1000 total segments)
This would only cost $10 on the Monthly plan. However, the same message sent on the Credits plan would cost $90.
One of the easiest ways to determine which plan is right for you is simply by looking at whom you message and how often you need to reach them.
Rule #1: Do the contacts you're messaging always remain the same?
Rule #2: Do you need to send more than one message per day?
Still can't decide, here's a little more help:
To make it easy for customers to make payments, we accept multiple forms of payment including credit cards and checks, along with access to our online payment portal. We also have invoicing options available for both Credits and Monthly plans. Read more details in this support article.
Yes. Our Monthly plan is billed on a per-month basis, but you can request an invoice in increments of 3, 6, or 12 months. Learn more about monthly plans.
Nope — not now, not ever. We don’t want you paying for a service you aren’t using or don’t want.
There are no additional discounts for non-profits. When Text-Em-All was founded, we made the decision to offer the lowest possible price to everyone, regardless of non-profit status. However, if you’re a Texas-based tax-exempt organization, be sure to send over your tax-exempt form before your first purchase.
Nov 20, 2023 by Ron Kinkade
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