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The toll-free verification process is not currently required, but we expect it to be in the coming months. The process is designed to reduce unwanted messages and SPAM, which is something we already strive for at Text-Em-All and the reason 70% of our existing toll-free numbers are already registered.
MASS MESSAGING EXPERTISE
We've been in the mass messaging space since 2005 and are able to leverage our relationships to register numbers and resolve blocked numbers faster than competitors.
FOCUS ON CUSTOMER EXPERIENCE
We're a values driven company that puts people over profit. We do the right thing, even when nobody's looking. We strive to be a joy to do business with.
FAST, SIMPLE, TRANSPARENT
We understand that your messages are important and need to be delivered fast. We keep our product simple and offer transparent pricing with no contracts or hidden fees.
Currently, the process can take up to 3 business days. Unlike 10DLC, toll-free verification requests are reviewed manually.
Verification is not whitelisting. If you're sending messages that don't align with the examples and use cases given in your registration, your messages will likely be blocked.
In short, toll-free text messaging is the best option for informational text messages. Toll-free numbers have a higher throughput (message delivery speed), fewer limitations (minute/hourly/daily volume limits), and fewer filtering restrictions (message content scrutiny) than 10DLC/local phone numbers.
Local numbers also don't support delivery receipts which are critical to knowing how many messages were received.
Short codes are very expensive (thousands/year) and can take months to setup.
Text-Em-All does not charge to register the toll-free numbers we assign to customers, or the toll-free numbers that our customers bring to our platform.
Toll-free numbers are cell phone numbers that begin with one of the following three-digit codes: 800, 888, 877, 866, 855, 844, or 833.
We recommend using toll-free phone numbers for a few reasons.
Yes. If you already own toll-free number(s), you can use the same toll-free number with Text-Em-All. If you need a toll-free phone number, you will get a toll-free number assigned to your account upon sign-up with our service.
Yes, but we recommend keeping the number of toll-free numbers assigned to your business to a minimum. If you need more toll-free numbers, please reach out to our support team.