The Survey Broadcast Feature

Ask a question to your contacts via voice message
and have them respond on their phone keypad.

  • Live Answered Message- If the person answers the phone, the message recording will include the option to press a keypad combination to answer your question
  • Example: "Hi, this is Mark Jones calling to remind you about our weekly meeting at 8:30 today. If you can make it, please press (star) 1. If not, please press *2. Thank you."
  • Voice Mail Message- In the event that the system gets a voicemail, the recording is more of a general announcement.
  • Example: "Hi, this is Mark Jones calling to remind you about our weekly meeting at 8:30 today."
  • Review Survey Results- You can view results either by each caller or by each response on the Broadcast Details page of your account

    survey broadcast gif

 

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