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how to ask customers for reviews via text message

How to ask customers for reviews via text message

You just wrapped up another successful job. The customer seemed happy, shook your hand, and said they'd definitely recommend you to their friends. Fast forward three weeks, and... crickets. No review anywhere to be found. Sound familiar? You're definitely not alone. Getting customers to leave reviews feels like trying to herd cats sometimes. But here's the thing – there's actually a incredibly...

Why SMS is the future of customer support (and how to get started)

Why SMS is the future of customer support and how to get started

Your phone rings. It's a customer with a "quick question" about their account. Twenty-three minutes later, you're still on the call, having walked through three different systems, put them on hold...

How to leverage SMS marketing for personalized customer engagement

How to leverage SMS marketing for personalized customer engagement

In a world where inboxes are flooded and social feeds are overwhelming, SMS marketing cuts through the clutter like a breath of fresh air, offering a direct and personal way to connect with your...

8 Expert SMS Marketing Tips & Best Practices

Texting is one of the fastest, most direct ways to connect with your audience. Unlike emails that get buried in crowded inboxes or ads that rely on algorithms, SMS puts your message right into...

SMS Marketing 101: What It Is, Why It Works, and More

SMS marketing gives businesses a fast, direct way to reach customers. With open rates as high as 98% and most texts read within minutes, it’s one of the most immediate and effective marketing tools...

SMS vs Email Marketing: Which Channel Works Best?

SMS and email are two of the most reliable digital marketing channels available today. Both have a long track record of helping businesses increase engagement, improve conversions, and reach...

How to Write a Prayer Request (With Examples)

Sharing a prayer request is a simple way to invite others to support you or someone in your community. Whether you're asking for healing, guidance, or gratitude, it helps create a sense of connection...

A Guide to SMS Compliance for Staffing Agencies

Text messaging is one of the most effective ways to reach candidates quickly, especially when hiring needs change fast. But for staffing agencies, speed shouldn’t come at the expense of compliance....

How to Reduce Candidate Dropoff Using SMS

Candidate dropoff is one of the biggest frustrations in staffing, and one of the most common. A candidate applies, engages briefly, maybe even schedules an interview, and then disappears. These gaps...

How to enhance university campus safety alerts

How to Improve University Campus Safety Alerts

Campus safety depends on fast, reliable communication, but traditional alert systems don’t always deliver. When crises arise—whether due to severe weather, security threats, or public health...